Summary

This article provides information on connecting a smart TV, Roku, or other set-top boxes to an Open wireless network.

How-To

Instructions

Step 1 - While the TV is off, register your device at Network Registration.

Step 2 - Log in with your USNH username@usnh.edu (like jbd2519@usnh.edu) and password.

Network Registration screen with sample username@usnh.edu and password filled in - Click for full-size image

Step 3 - Click on "My Devices".

Step 4 - Click on "Register New Device".

Step 5 - Type your TV's Wireless MAC Address in the required "Hardware Address" box. The rest is optional. Click the little "i" to see instructions. When finished, click Register.

Register New Device with sample MAC Address filled in - Click for full-size image

Client Username (optional) instructions - Click for full-size image

Step 6 - On Campus - Wait for a couple of minutes, and then connect the TV to your campus (KSC, PSU, or UNH) Open wireless network by selecting it in the list of available networks,

Step 6 - Off Campus - If you are off-campus: 

1. You have successfully pre-registered your TV. You may close the browser window. 
2. Later, when you bring your TV on campus, connect the TV to your campus (KSC, PSU, or UNH) Open wireless network by selecting it in the list of available networks,

Additional Notes:

• It is important to note that smart TVs can sometimes have difficulty initially connecting to the UNH-Open network, whether it's the first time on campus, or returning from a break. It might take several reboots, or in some cases, a full factory reset of the device to establish a connection.
• It is also possible for the TV to be initially fingerprinted incorrectly in the authentication system, in which case you can contact the Technology Help Desk to correct the issue.
• In certain situations, it may be necessary to update your TV's software to ensure proper functionality and network connectivity.

Outcome

Your smart TV, Roku, or other set-top boxes are now connected to the Open wireless network.

Further Readings

Troubleshooting Smart TV Connections

Connecting a Chromecast on the USNH Wireless Network 

Connecting a Google Home on the USNH Wireless Network

Connecting a Roku Express to the Campus-Open Network

Connecting a Game Console on the USNH Wireless Network

Connecting an Amazon Echo or Dot on the USNH Wireless Network

Connecting an Amazon Fire Stick on the USNH Wireless Network

Need additional help?

Visit the ET&S Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.