Summary

This article provides a starting place for using Adobe Acrobat Sign to collect e-signatures on electronic documents. All faculty and staff employees of USNH are eligible to use this service.  Adobe Acrobat Sign is not available for Alumni or Prior Students.

Adobe Acrobat Sign allows groups to create electronic documents and then collect e-signatures on the document(s). The platform keeps track of who signs and when, so it is best suited for legal documents that require this information. Signers receive an email with instructions and do not have to create an account to sign document(s).

Before you Begin

• Save Old Documents or Agreements
• Request Access to Adobe Acrobat Sign

Using Adobe Acrobat Sign

• Sign into Adobe Acrobat Sign
• Getting Started
• Sending Envelopes in Adobe Acrobat Sign
• Adobe Support and Training Links

Before you Begin

Save Old Documents or Agreements

Important – If you have previously created a personal account with Adobe Acrobat Sign using your UNH, KSC, PSU, or USNH campus email address and sent any agreements using that account, you will need to download those agreements/documents before being set up with a new enterprise account.

Instructions

Step 1 - In an incognito browser window, visit https://documents.adobe.com/public/login

Step 2 - Log into your personal account (password reset may be required)

Option A - Download important agreements

Step 3 - Navigate to the "Manage" tab then "Completed" and then

Step 4 - Download any important agreements to your computer or OneDrive or SharePoint

Option B - Link personal account profile to a non-campus email address

Step 5 - Open your profile in your personal Adobe Acrobat Sign account

Step 6 - Change the email address to a non-campus email address, so you have continued access to your documents. 
 

Outcome

You have downloaded any important agreements or updated the profile on your personal Adobe Acrobat Sign account so that you do not lose access to your old content.

Important – You must perform one or both of these options before you receive access to a new Enterprise account, so you do not lose any documents from the former, personal account. 

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Request Access to Adobe Acrobat Sign

Adobe Acrobat Sign is available for active faculty or staff, but you must request access.

Instructions

Step 1 - Submit your request for USNH Provided or Licensed Software with the Request Service button.

Step 2 - Fill in your Institution and Role and any other contact information you want to provide.

Step 3 - Provide a brief Title for your request, such as: Need access to Adobe Acrobat Sign

Step 4 - Under What do you need assistance with? choose Request additional licensing 

Step 5 - Under Please select a license type choose Adobe Acrobat Sign (NOT Creative Cloud or Acrobat Pro) 

Step 6 - In the Detailed Description of Request field, briefly explain why you need access to Adobe Acrobat Sign.

Step 7 - Click Submit to send your request in.

Outcome

You will be notified when access has been granted.  After you have access, then you can proceed with the steps below.

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Using Adobe Acrobat Sign

Before you Begin - be sure to Save any old documents or agreements you might have had under a different Acrobat Sign account.

Sign into Adobe Acrobat Sign

Login page - https://documents.adobe.com/public/login  

Step 1 - Enter your Campus email address, usually of the form firstname.lastname@campus.edu (e.g. Jill.Doe@keene.edu, Jane.Doe@plymouth.edu, Jim.Doe@unh.edu).

Step 2 - When prompted, choose Company or School Account.

Step 3 - At the USNH login portal, sign in using your USNH username@usnh.edu (fully qualified username), like jbd2519@usnh.edu, and proceed to sign in with your USNH password and MFA if required.

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Getting Started

• Workspace Tour: Acrobat Sign workspace basics  
• Quick Start Guide for Users: Adobe Acrobat Sign user's get started guide  
• Getting Started Video Guide: Getting started with Acrobat Sign  

You can find additional resources through the Adobe Acrobat Sign video library and User's Guide.

• User Video Library: Acrobat Sign Tutorials - Getting Started Overview  
• Guide: Adobe Acrobat Sign User's Guide (Admins as well as Users)

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Sending Envelopes in Adobe Acrobat Sign

• Sending to a single recipient: Acrobat Sign Tutorials - Sending to a single recipient  
• Sending to multiple recipients: Acrobat Sign Tutorials - Sending to multiple recipients  

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Further Readings - Adobe Support and Training Links

Adobe Support Links

• Adobe Acrobat Sign - Quick Start Guide for Users
• Send Agreements to Other People to Sign
• Manage your Agreements
• Adobe Acrobat Sign - FAQ
• Adobe Acrobat Sign User's Guide (Admins as well as Users)
• Adobe Acrobat Sign - Learn & Support

Adobe Experience League Training Links

• Acrobat Sign Tutorials
  • Getting Started Overview
  • Getting Started with Acrobat Sign
  • Acrobat Sign workspace basics
  • Sending to a single recipient
  • Sending to multiple recipients

Need additional help?

For additional support, use the USNH Provided or Licensed Software Request form or contact the Technology Help Desk team. For password issues you must call or visit the Help Desk in person.

We do our best to link to only the best external sites, but we cannot be held responsible for the quality or accuracy of such websites.