Summary

This article outlines the new data retention guidelines for Kaltura. 

Content

New Kaltura Retention Rules Starting on October 19 

To Know:

Starting October 19, ET&S will enforce media retention rules in Kaltura. Entries that are old and/or unplayed will be moved to the recycling bin and permanently deleted after 60 days. Actively played content will not be affected. UNH users with legacy Tegrity content should pay particular attention. 

2026 Retention Timeline 

October 19, 2026 

If an entry is older than two years and has never been played, it will be moved to the recycling bin and then permanently deleted after 60 days. These are recordings that have never been accessed. You will be able to directly access the recycling bin during that period. To find out more about the Kaltura recycling bin, read our knowledge base article. 

November 2, 2026 

If an entry has not been played in more than four years, the entry will be moved to the recycling bin for 60 days and then permanently deleted. If the user's account has been separated from USNH for one (1) year and the video has not been played in two (2) years, it will be moved to the recycling bin for 60 days and then permanently deleted.  

December 7, 2026 

If an entry is older than five (5) years and has not been played in more than two (2) years, the entry will be moved to the recycling bin for 60 days and then permanently deleted.  

To Do:

Download any files older than five years that you wish to keep before October 19, 2026. Once permanently deleted, files cannot be recovered. 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.