How do I request speech-to-text transcriptions in UNH AVST voicemail?

Summary

This article shows how to request Speech-to-Text transcriptions on your UNH AVST voicemail through the Telecom website.

How-to

Instructions

Step 1 - Browse to https://telecom.usnh.edu

Step 2 - Login to your account with your AD password.  You will be directed to your Home Page 

Step 3 - Save your account Profile (needed at first-time entry to Telecom site) 

Step 4 - Click on box to ​​​​​Send Translated Text to 'your UNH email address'

Step 5 - You will see a pop-up message alerting:

• Transcripts are handled through a 3rd party - will be received via separate email from voicemail notification
• Acknowledge that Personally Identified Information (PII)  should never be sent via transcript.  If there is a chance of PII in your voicemails, do not request this service

This self-service transcript request is only available on Individual Voice Mail  accounts. Group Voice Mail accounts that would like this transcript service need to send in their request via a web form on our website under Make A Request  > Questions and Estimates.  

Outcome

You should be able to request speech-to-text transcriptions on your AVST voicemail through the Telecom website.

Further Readings

Telecom 

Telecom "Questions and Estimates" form 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.