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- Knowledge Base
- Technology
- Learning Tools & Services
- UNH iClicker (Student Response System)
- iClicker Cloud (Student Response System) - Faculty
This article describes how to get started with iClicker Cloud.
- Knowledge Base
- Technology
- Learning Tools & Services
- Zoom Web Conferencing
This article explains how the end-user can move recordings from Zoom to Kaltura if the automated migration process fails following a cloud recording session.
- Knowledge Base
- Technology
- Learning Tools & Services
- Zoom Web Conferencing
UNH's instance of Zoom can be used for HIPAA-related needs. Interested departments should review and request service.
- Knowledge Base
- Technology
- Business Tools & Services
- Central Printing
This article has instructions to set up PaperCut's Mobility Print on your personal devices or computers. Mobility Print is also an alternative for UNH-managed MacOS computers where you log into the computer with a local account name (like John Doe) that does not match your USNH username (like jbd2519).
After you set up Mobility Print on a device, then you can print to PaperCut printers from that device. Set up Mobility Print on each device from which you want to print.
- Knowledge Base
- Technology
- Help, Support, & Training
Enterprise Technology and Services provides phone and ticket support, 24/7, year-round including holidays.
The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty and staff with their information technology needs via our walk-up locations on each campus.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes the University of New Hampshire's license with Gradescope and how you can collect and grade your assignments with the tool. Gradescope helps you seamlessly administer and grade all of your assessments, whether online or in-class. Save time grading and get a clear picture of how your students are doing.
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
The following article provides instructions for using the technology in standard Bring Your Own Device (BYOD) or Type I classrooms at all the USNH campuses (KSC, PSU, UNH).
- Knowledge Base
- Technology
- Help, Support, & Training
This article has information about USNH's resources for equitable access to technology, including resources at KSC, PSU and UNH.
- Knowledge Base
- Technology
- Networks & Connectivity
- Wireless Network
This article provides steps to remove expired TLS certificates for UNH eduroam. This can sometimes solve the problem when a device keeps saying the connection is not trusted, or the user is continually prompted to select a certificate, yet none selected allows them to connect. This article is for people on the UNH Campuses or at the USNH System Office.
- Knowledge Base
- Technology
- Learning Tools & Services
- UNH iClicker (Student Response System)
- iClicker Cloud (Student Response System) - Faculty
This article describes an instructor's troubleshooting guide for iClicker at UNH.
- Knowledge Base
- Technology
- Business Tools & Services
- Central Printing
This article has instructions for how to use a web browser to release a print job to the printer you select. This article is for PSU and UNH faculty and staff. Use these instructions after you have sent a document to a PaperCut-enabled printer from an app or browser on your managed computer.
- Knowledge Base
- Technology
- Business Tools & Services
- Central Printing
This article contains instructions for USNH employees to add and print to the Employee PaperCut Print queues. These instructions are for Ubuntu 22.04.4 LTS. There are many varieties of Linux and desktop environments, so you may need to adjust these steps to your particular Linux distribution.
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article points to articles and resources for student printing at USNH campuses - Keene State College (KSC), Plymouth State University (PSU), and University of New Hampshire (UNH).
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article has instructions for how to release print job(s) using the QR code posted at student printers. This article is for Students at UNH.
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article has instructions to set up and use Mobility Print "follow-me" printer queues to print to any student printer from a personal computer or mobile device (MacOS, Windows, Apple iOS, Android, and ChromeOS). This article is for USNH Students at KSC, PSU, and UNH.