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- Knowledge Base
- Technology
- Learning Tools & Services
- Qualtrics
This article will provide insight to designing a survey that captures the information you require and how to ask for it in survey questions
- Knowledge Base
- Technology
- Learning Tools & Services
- UNH myElements
This article will outline the process for updating Educational information within myElements.
- Knowledge Base
- Technology
- Learning Tools & Services
- Qualtrics
This article will outline the process of exporting or importing data from one survey to another
- Knowledge Base
- Technology
- Learning Tools & Services
- Qualtrics
A survey theme in Qualtrics is a preset collection of colors, fonts, and styling for your survey. The default theme when creating a new UNH survey is "UNH Light".
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
This article will provide information regarding what Reasons faculty will be presented on the early assessment survey, as well as when to use them and the desired outcomes.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes how to request True Way ASL be added to the instructor's Canvas course. Since there are specific access codes that must be requested from the vendor this access must be requested prior to the start of every semester.
- Knowledge Base
- Technology
Enterprise Technology and Services provides phone and ticket support, 24/7, year-round including holidays.
The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty and staff with their information technology needs via our walk-up locations on each campus.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
There are several reasons why students and instructors may receive email messages and notifications from Gradescope. Some of the student notifications can be eliminated by instructors choosing to not use optional settings within Gradescope when adding students to a course and grading an assignment. Instructor regrade notifications can be modified by editing their account settings. This article applies to UNH only.
- Knowledge Base
- Technology
- Computers & Printing
- Printing
This article has instructions to manually add PaperCut Direct Print Queues to a computer managed by USNH. These instructions are for managed computers at UNH and the USNH System Office only. For unmanaged or personal devices, use PaperCut Mobility print instead.
- Knowledge Base
- Technology
- Admin & Business Systems
- Salesforce CRM
This article explains how to Deduplicate Live Sets for the Merge process. The Deduplicate Live feature allows users to review potential duplicate records, select which field values should be retained, and mark records for merge. If records are not already identified as duplicates, they must first be flagged manually using the "Mark as Duplicate" field before completing the merge setup.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes how to add a person and assign a role in a Canvas course. These instructions apply to adding any person and role to your course, just make sure you select the appropriate role (Faculty, Student, Observer, TA, Designer, etc). These instructions apply to UNH.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes the University of New Hampshire's license with Gradescope and how you can collect and grade your assignments with the tool. Gradescope helps you seamlessly administer and grade all of your assessments, whether online or in-class. Save time grading and get a clear picture of how your students are doing.
- Knowledge Base
- Technology
- Admin & Business Systems
- Salesforce CRM
This guide walks users through how to create an email from an associated Email Template within Marketing Cloud Account Engagement in Salesforce.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
This article explains how to enable Parchment Badges in your UNH Canvas course. Parchment can be used for digital badges. A digital badge (Microcredential) is an electronic representation of a skill, achievement, or experience. This article applies to UNH only.
- Knowledge Base
- Technology
- Admin & Business Systems
- Salesforce CRM
This article explains how to be sure that hyperlinks always display a clean URL when using both UTM codes and "TargetX Track Click-throughs in Message" at the same time.
Audience: KSC, CPS, UNH, and USNH users of Salesforce Recruit