Summary
This article details the instructions for logging into Salesforce production environments.
How-To
Task: To log in to the production environments of Salesforce
Note: Salesforce uses Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to log in starting January 26th 2022.
Instructions
Step 1 - Navigate to the pertaining URL
Note: When creating a bookmark it will automatically bookmark the page AFTER a redirect. This will add a long string of random number and letters to the URL which will cause log-in issues with the bookmark. Please edit the bookmark URL and paste in the clean link provided.
Step 2 - At the USNH’s Single Sign On (SSO) page, sign in with your username@usnh.edu (ex. jbd2519@usnh.edu) and your USNH password.
Step 3 - Choose a delivery method for your registration code - The approved method is using an authentication app – voice/text are not approved methods of authentication for Salesforce products.
Note: Send login request to Device requires internet connection or phone service, if it is not coming through please close your browser fully and use the passcode option.
Step 4 - If you need to register a device with MFA, please go follow the steps outlined in the Knowledge Base Article - Setting up MFA for M365
Outcome
You have successfully logged in to the production environments of Salesforce.
Further Readings
MFA: Setting up Multi-Factor Authentication (MFA) for M365
Need additional help?
If you have any additional questions, please submit a ticket by using the ECRM Services Support Form.