Outlook: Sharing an Email Folder in Outlook on the Web


You can permit a person to access your email folder in your Outlook on the Web. This article details how to share an email folder and how to open an shared email folder in Outlook on the Web.



Task: To share an email folder


Step 1 - Open your USNH Email and sign in if required.

Step 2 - Right-click (Windows) / Control+click (MacOS) the Folder and choose "Sharing and Permission"

Step 3 - Now the Permissions window opens. There are already two permissions entered: Default and Anonymous. To share with another user, click the plus sign on the top left of the window.

red box highligh the plus sign


Step 4 - After clicking the plus sign, a new window opens where you will enter the email address of who you want to share the folder. This will auto-populate with names when you start typing, so once the person you're looking to share with pops up, click on the name.

enter the email address


Step 5 - People you have just added will now appear below Default and Anonymous on the Permissions window. Select their names to edit what you would like them to be able to do with that Email folder. There are some preset Permission Levels. However, to create a custom setting, select the boxes/buttons of the actions you will allow the user to do.

Step 6 - Once you've set the level of permissions for the user, click OK at the bottom of the window.


Step 7 - You have now successfully shared your folder. The next step is to have the person you shared the folder with accept the share.



You have successfully shared an email folder

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Task: To open a shared email folder


Step 1 - Open your USNH Email and sign in if required.

Step 2 - Right-click (Windows) / Control+click (MacOS) on the primary mailbox. Then select "Add shared folder or mailbox"

red box highlight add shared folder or mailbox


Step 3 - Enter the email address who shared the folder and then click Add. This should add the person's name to your folder list with a drop-down arrow to the left of the name. If you select this drop-down arrow, it should show the folder(s) that person has shared.



You have successfully opened a shared email folder

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Need additional help?

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

Learn more about the great tools our Microsoft 365 Learning sites offer!

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

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Article ID: 2818
Fri 10/2/20 5:14 PM
Mon 5/6/24 10:08 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office