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This article provides a checklist of items for you to go through to ensure you have everything you need from your old computer before you return it to Enterprise Technology & Services (ET&S) when picking up your replacement device.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

All USNH institutions were unified into a single M365 tenant, with a single instance of email, OneDrive, SharePoint and Teams, in 2021. This change facilitates better collaboration and communication across our institutions.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

This article provides some common fixes for Outlook Desktop App for both Windows and Mac users.

You can permit a person to access your email folder in your Outlook on the Web. This article details how to share an email folder in Outlook on the Web.

Show the From and BCC Fields in Outlook Desktop App so that you can send as another email alias.

Recover deleted items in Outlook on the Web (Exchange Online)

If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook.

This article details how to add a new outlook profile in the Outlook Desktop app for Windows.

Instructions for how to get and manage an Office Add-in for Outlook Desktop App

This article details how to turn the focused inbox on or off and how to manage messages in the focused inbox in Microsoft Outlook on the Web.

This article details how to toggle the Focus Inbox on Outlook Desktop App for both Windows and MacOS users.

Learn keyboard shortcuts, printing to PDF, sending links, cleaning up your inbox, and setting profile pictures in Outlook for both Windows and Apple MacOS.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.