Shortly after leaving USNH your OneDrive data will be deleted. This article outlines how to ensure USNH Institutionally owned/shared data will not be lost and how to transfer files from OneDrive to SharePoint. Changing ownership within OneDrive may not work so it is recommended to move the files.

This Knowledge Bulletin provides initial guidelines on the use and procurement of generative artificial intelligence (AI) tools, such as OpenAI’s ChatGPT, Google Bard, and Microsoft Copilot, within the University System of New Hampshire (USNH).

This article provides information on connecting to Eduroam on a Chromebook.

This article provides additional information for established and approved USNH endpoint management standards and policies.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

The purpose of this article is to provide current ET&S guidelines for determining when a USNH owned device is at the end of its lifecycle.

This article provides information about the USNH Endpoint Management life cycle process and support provided through Enterprise Technology & Services (ET&S).

This article provides a checklist of items for you to go through to ensure you have everything you need from your old computer before you return it to Enterprise Technology & Services (ET&S) when picking up your replacement device.

This article has instructions to manually add PaperCut Direct Print Queues to a computer managed by USNH. These instructions are for managed computers at UNH and the USNH System Office only. For unmanaged or personal devices, use PaperCut Mobility print instead.

The University System of New Hampshire is committed to safeguarding your personal data and enhancing the security of our technology systems to protect all USNH institutions, our employees, and our students.  This article explains the Account Verification Process that applies to all USNH account holders - students, faculty, staff, contractors, faculty emeriti/ae, alumni/ae, etc.

This article explains requirements related to the use of institutional IT resources based on the University System of New Hampshire Written Information Security Program (“WISP”). The WISP consists of security policies and standards intended to protect USNH data and are in alignment with applicable laws and regulations.

Global Protect is the USNH VPN (Virtual Private Network) solution allowing users to connect into the USNH networks from on- or off-campus to access many secured resources. This article details how to generate and collect client logs for troubleshooting GlobalProtect VPN.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.

This article has information about USNH's resources for equitable access to technology, including resources at KSC, PSU and UNH.