This article provides information about the USNH Endpoint Management life cycle process and support provided through Enterprise Technology & Services (ET&S).

The purpose of this article is to provide current ET&S guidelines for determining when a USNH owned device is at the end of its lifecycle.

The University System of New Hampshire is committed to safeguarding your personal data and enhancing the security of our technology systems to protect all USNH institutions, our employees, and our students.  This article explains the Account Verification Process that applies to all USNH account holders - students, faculty, staff, contractors, faculty emeriti/ae, alumni/ae, etc.

This Knowledge Bulletin provides initial guidelines on the use and procurement of generative artificial intelligence (AI) tools, such as OpenAI’s ChatGPT, Google Bard, and Microsoft Copilot, within the University System of New Hampshire (USNH).

This article explains requirements related to the use of institutional IT resources based on the University System of New Hampshire Written Information Security Program (“WISP”). The WISP consists of security policies and standards intended to protect USNH data and are in alignment with applicable laws and regulations.

Global Protect is the USNH VPN (Virtual Private Network) solution allowing users to connect into the USNH networks from on- or off-campus to access many secured resources. This article details how to generate and collect client logs for troubleshooting GlobalProtect VPN.

This article provides information on connecting to Eduroam on a Chromebook.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.

Shortly after leaving USNH your OneDrive data will be deleted. This article outlines how to ensure USNH Institutionally owned/shared data will not be lost and how to transfer files from OneDrive to SharePoint. Changing ownership within OneDrive may not work so it is recommended to move the files.

This article provides additional information for established and approved USNH endpoint management standards and policies.

This article has information about USNH's resources for equitable access to technology, including resources at KSC, PSU and UNH.

This article has instructions to manually add PaperCut Direct Print Queues to a computer managed by USNH. These instructions are for managed computers at UNH and the USNH System Office only. For unmanaged or personal devices, use PaperCut Mobility print instead.

This article provides information on connecting to Eduroam on an Android Device with the workaround using "unh.edu" as the domain option.

This article contains information regarding Tenable Nessus, including an outline of data elements collected by Tenable Nessus agents, and serves as a privacy policy and justification for deployment. This article is for users and administrators of servers or endpoints that store, process, or transmit sensitive or restricted information.