Summary
This article has instructions for how to print to a Conway-managed Xerox printer/copier/scanner multi-function device (MFD) from a USNH-managed MacOS computer. Using "Follow-Me printer queues" which can output to any of these Xerox devices, you choose to print in either black & white or color. When you are ready to pick up your printout, you release the print job to whichever Xerox device you want. This article is for USNH employees.
How-To
Before you begin
Task: Confirm availability of the Follow-Me printers
Instructions
Step 1 - Under the Apple menu, go to System Preferences. Open Printers & Scanners.
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Step 2 - Under Printers & Scanners preferences, look in the list of Printers to make sure you have the following printers available.
- KSC
- PSU
- PSU_BW_EMPLOYEE
- PSU_COLOR_EMPLOYEE
- UNH
- UNH_BW_EMPLOYEE
- UNH_COLOR_EMPLOYEE
- USNH System Office
- UNH_BW_EMPLOYEE
- UNH_COLOR_EMPLOYEE
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Outcome
You have confirmed that the Follow-Me Printer queues are available to you on your USNH-Managed MacOS computer.
If you do not have the Follow-Me Printer queues, use the “Request Printer Help” button on the Central Printing Service page to submit a support request.
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Task: Print to one of the Follow-Me printer queues.
Instructions
Step 1 - Open the Print dialog in your desktop app or browser, then click on the Printer drop-down list to select a printer.
For example, in Microsoft Word, go to File > Print then click on the Printer drop-down list. You will see a list of all the printers configured on that computer.
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Step 2 - Select one of the Follow-Me printers from the Printer drop-down list.
- KSC
- PSU
- PSU_BW_EMPLOYEE
- PSU_COLOR_EMPLOYEE
- UNH
- UNH_BW_EMPLOYEE
- UNH_COLOR_EMPLOYEE
- USNH System Office
- UNH_BW_EMPLOYEE
- UNH_COLOR_EMPLOYEE
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Step 3 - Confirm that your selected printer appears in the Printer drop-down field.
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Step 4 - Adjust any other Print Settings you want to change — select which pages to print, number of copies, single- or double-sided, where to place staples (if any), which paper tray to use, etc.
Scroll down on the Print Screen to "Printer Options", expand the menu, and select the "i" to the right of Xerox Features, then configure desired print settings.
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When Printing from Adobe Acrobat - The system print dialog will open first. Select the "Printer..." button on the bottom left.
Scroll down on the Print Screen to "Printer Options", expand the menu, and select the "i" to the right of Xerox Features, then configure desired print settings.
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Step 5 - When everything is as you want it, click the Print button at the bottom. This sends your print job to the Follow-Me printer queue.
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Step 6 - Your print job is held in the Follow-Me printer queue until you release it. There are three options to release a print job:
Option A - Go to your chosen Xerox printer MFD, tap your ID card or log into the printer, and release the print job from the printer control panel touchscreen. See detailed instructions in our article on Releasing Print Jobs via Xerox Tap-to-Release
Option B - Go to your chosen Xerox printer MFD, use your mobile device to scan the posted QR Code, and select which document(s) to release to print. See detailed instructions in our article on Releasing Print Jobs via QR Code
Option C - Release the print job remotely using a web browser. See detailed instructions in our article on Releasing Print Jobs via Web Browser
Outcome
You have successfully printed your document(s) to your chosen Xerox printer MFD using one of the Follow-Me printer queues from your USNH-managed MacOS computer.
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Further Readings
PaperCut Print: Resources
Central Printing: Conway Printer Replacement FAQ
Need additional help?
Use the “Request Printer Help” button on the Central Printing Service page to submit a support request with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.