PaperCut Print: Printing from a Managed Computer - MacOS

Summary

This article has instructions for how to print to a Conway-managed Xerox printer/copier/scanner multi-function device (MFD) from a USNH-managed MacOS computer.  Using "Follow-Me printer queues" which can output to any of these Xerox devices, you choose to print in either black & white or color.  When you are ready to pick up your printout, you release the print job to whichever Xerox device you want.  This article is for USNH employees.

 

How-To

Before you begin

Task: Confirm availability of the Follow-Me printers

Instructions

Step 1 - Under the Apple menu, go to System Preferences. Open Printers & Scanners.

Uploaded Image (Thumbnail)Click for full-size image

 

Step 2 - Under Printers & Scanners preferences, look in the list of Printers to make sure you have the following printers available.  

  • KSC
    • B&W_KSC
    • Color_KSC
  • PSU
    • TBD
  • UNH
    • UNH_BW_EMPLOYEE
    • UNH_COLOR_EMPLOYEE

Uploaded Image (Thumbnail)Click for full-size image

 

Outcome

You have confirmed that the Follow-Me Printer queues are available to you on your USNH-Managed MacOS computer. 

If you do not have the Follow-Me Printer queues, use the “Request printer support or a change” button on the Central Printing Service page to submit a support request.

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Task: Print to one of the Follow-Me printers.

Instructions

Step 1 - Open the Print dialog in your desktop app or browser, then click on the Printer drop-down list to select a printer.

For example, in Microsoft Word, go to File > Print then click on the Printer drop-down list.  You will see a list of all the printers configured on that computer.

Uploaded Image (Thumbnail)Click for full-size image

 

Step 2 - Select one of the Follow-Me printers from the Printer drop-down list

  • KSC
    • B&W_KSC
    • Color_KSC
  • PSU
    • TBD
  • UNH
    • UNH_BW_EMPLOYEE
    • UNH_COLOR_EMPLOYEE

Uploaded Image (Thumbnail)Click for full-size image

 

Step 3 - Confirm that your selected printer appears in the Printer drop-down field.

Uploaded Image (Thumbnail)Click for full-size image

 

Step 4 - Adjust any other Print Settings you want to change — select pages to print, number of copies, single- or double-sided, etc.

Step 5 - When everything is as you want it, click the Print button at the bottom.  This sends your print job to the Follow-Me printer queue.

Uploaded Image (Thumbnail)Click for full-size image

 

Step 6 - Your print job is held in the Follow-Me printer queue until you release it.  There are two options to release a print job:

Option A - Go to your chosen Xerox printer MFD, tap your ID card or log into the printer, and release the print job from the copier touchscreen.  See detailed instructions in our article on Releasing Print Jobs at a Printer/Copier

Option B - Release the print job remotely using a web browser. See detailed instructions in our article on Releasing Print Jobs via Web Browser

 

Outcome

You have successfully printed your document(s) to your chosen Xerox printer/copier MFD using one of the Follow-Me printer queues from your USNH-managed MacOS computer.

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Further Readings

PaperCut Print: Releasing Print Jobs at Xerox Printer/Copier/Scanners (MFD)

PaperCut Print: Releasing Print Jobs via Web Browser

Central Printing: Conway Printer Replacement FAQ

 

Need additional help?

Use the “Request printer support or a change” button on the Central Printing Service page to submit a support request with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.

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Details

Article ID: 4919
Created
Fri 4/26/24 11:26 AM
Modified
Fri 5/17/24 11:52 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office