Summary
This article has instructions for how to print to a Conway-managed Xerox printer/copier/scanner multi-function device (MFD) from a USNH-managed MacOS computer. Using "Follow-Me printer queues" which can output to any of these Xerox devices, you choose to print in either black & white or color. When you are ready to pick up your printout, you release the print job to whichever Xerox device you want. This article is for UNH employees.
Important: During this Pilot Project, only members of the pilot group will have these Follow-Me printers. If you are not part of the Pilot Group, please wait until you are notified that these printers are available to you before you try to use this process [updated April 24, 2024].
How-To
Before you begin
Task: Confirm availability of the Follow-Me printers
Instructions
Step 1 - Under the Apple menu, go to System Preferences. Open Printers & Scanners.
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Step 2 - Under Printers & Scanners preferences, look in the list of Printers to make sure you have the following printers available:
- UNH_BW_EMPLOYEE - Automatically converts documents to monocolor (black & white) to save color toner.
- UNH_COLOR_EMPLOYEE
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Outcome
You have confirmed that the Follow-Me Printer queues are available to you on your USNH-Managed MacOS computer.
Note: If you are a member of the Pilot Group and do not have these printers available, contact Client Services.
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Task: Print to one of the Follow-Me printers.
Instructions
Step 1 - Open the Print dialog in your desktop app or browser, then click on the Printer drop-down list to select a printer.
For example, in Microsoft Word, go to File > Print then click on the Printer drop-down list. You will see a list of all the printers configured on that computer.
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Step 2 - Select one of the Follow-Me printers from the Printer drop-down list. Select either:
- UNH_BW_EMPLOYEE (black & white) or
- UNH_COLOR_EMPLOYEE (color).
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Step 3 - Confirm that your selected printer appears in the Printer drop-down field.
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Step 4 - Adjust any other Print Settings you want to change — select pages to print, number of copies, single- or double-sided, etc.
Step 5 - When everything is as you want it, click the Print button at the bottom. This sends your print job to the Follow-Me printer queue.
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Step 6 - Your print job is held in the Follow-Me printer queue until you release it. There are two options to release a print job:
Option A - Go to your chosen Xerox printer MFD, tap your ID card or log into the printer, and release the print job from the copier touchscreen. See detailed instructions in our article on Releasing Print Jobs at a Printer/Copier
Option B - Release the print job remotely using a web browser. See detailed instructions in our article on Releasing Print Jobs via Web Browser
Outcome
You have successfully printed your document(s) to your chosen Xerox printer/copier MFD using one of the Follow-Me printer queues from your USNH-managed MacOS computer.
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Further Readings
UNH PaperCut Print: Releasing Print Jobs at Xerox Printer/Copier/Scanners (MFD)
UNH PaperCut Print: Releasing Print Jobs via Web Browser
Central Printing: Conway Printer Replacement FAQ
Need additional help?
Use the “Request printer support or a change” button on the Central Printing Service page to submit a support request with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.