TeamDynamix: Getting Started with TeamDynamix Mobile App

Summary

The TeamDynamix Mobile app allows you to connect to TeamDynamix from your mobile device. This guide will walk you through finding, installing, and connecting the TeamDynamix Mobile app. This article is for USNH TeamDynamix technicians with permission to use this application.

 

Step 1: Install the TeamDynamix Mobile App

The TeamDynamix Mobile app is available in both the Apple App Store and Google Play Store. You can find the app using one of these methods: 

  1. In USNH TDx Work Management , under the "Waffle" in the top left or "View Applications" button at the top, open the "Downloads " application and click on TeamDynamix Mobile.
    • Use your mobile device's camera to scan the Install the Mobile App QR Code, or click on the App Store or Google Play Store icons. 
  2. In the App Store or Google Play Store, search for "TeamDynamix". 
  3. Go directly to the TeamDynamix Mobile App in the Apple App Store  or Google Play Store  .

 

Step 2: Register the Mobile App

The TeamDynamix Mobile app must be registered to our instance of TeamDynamix. Use your mobile device's camera to scan this Register the Mobile App QR Code:

USNH TDNext Production QR Code to Register the TDx Mobile App

The Mobile App will open and automatically register to our USNH TeamDynamix production environment. 

 

Step 3: Sign In to the Mobile App 

Once you've registered the mobile app to an instance of TeamDynamix, Sign In with your usual USNH username@usnh.edu and password with MFA if required.

 

Using Different Environments in the Mobile App

Production, Sandbox, and Release Preview environments each count as a different instances of TeamDynamix, with different Instance IDs and different QR codes. When setting up the app for the first time, be sure you register to the environment you want to use.

If you need to connect to an additional environment, follow these steps: 

Step 1 - Log out of the TeamDynamix Mobile app. 

Step 2 - On the mobile app sign in page, tap the Change button in the Instance ID and URL box. 

Step 3 - If available, select a previously registered instance from the View previously used TDX Instances menu.  Otherwise, to register a new instance of TeamDynamix, continue with the steps below:

  1. Using your computer, sign in to TD Work Management in the environment you want to connect to. See our article on Links for TDx Production and Sandbox Access 
  2. Under the "Waffle" in the top left or "View Applications" button at the top, open the "Downloads " application and click on TeamDynamix Mobile.
  3. Use your mobile device's camera to scan the Register the Mobile App QR Code on the right. The Mobile App will open and automatically register to the selected TeamDynamix environment.

Once you select or register a new environment, then you will need to Sign In again.

 

Further Readings

TeamDynamix: Links for TDx Production and Sandbox Access

TeamDynamix Mobile App in the Apple App Store 

TeamDynamix Mobile App in the Google Play Store 

 

Need additional help?

Visit the TeamDynamix area in the Knowledge Base

To request service, report an issue, ask questions, or request training, submit a TeamDynamix Application Administration Support Request 

 

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