Authorized TDx Group Managers can manage group membership, including adding or removing members, adjusting notification settings, and setting primary group status. This article provides step‑by‑step instructions for locating and editing TDx groups.

Introductory ticketing instructions for new TeamDynamix support specialists.

This article explains what ticket response templates are, how to use them, and how to request new ones. This article is for support technician users of TeamDynamix ticketing applications.

How to update the Windows Plan manager for TeamDynamix project plans.  This article is intended for those who are already using Windows Plan Manager for TeamDynamix.  For instructions to install Windows Plan Manager for the first time, see article: TeamDynamix: Downloading and Installing Windows Plan Manager.

This article explains how TeamDynamix users can install, use, or uninstall the TDx Integration for Teams app within the USNH Teams environment. These instructions are for USNH TeamDynamix users.

This article has instructions for how to create or modify a Ticket Schedule which will automatically create a scheduled ticket based on the timing and other parameters you specify. You must first have access to a ticket template from which the scheduled ticket will be created.

This article has instructions for how to re-use an image in more than one article in the TeamDynamix Knowledge Base (TDx KB). This article is for people who create and edit articles in the USNH TDx KB.

This article detailed the options to add a user to a project and assign to a project plan task.

Links to PDF of TeamDynamix Project Management Training Reference Manual and to a TeamDynamix Project Management Video Tutorial provided by the Project Management Office.

This article details how to close or cancel a project once completed in TeamDynamix.

This article details how to download and install the Windows Plan Manager.

This article details how to create a project from an approved project request and assign it to a project manager. This article is for people with access to the "Portfolio Planning" area of the project in TeamDynamix.

This article details how to add goals to a project

How to change the URL in TeamDynamix Windows Download applications. This article provides instructions on resolving connection errors or app launch issues for TDx Windows Plan Manager and TDx Windows Capacity Planner caused by a URL change during the migration to TDx in the Cloud.

Instructions for setting up a dashboard in TeamDynamix Work Management, for managing tickets and queues. Article is for technicians working in TDx Work Management.