This article explains what ticket response templates are, how to use them, and how to request new ones. This article is for support technician users of TeamDynamix ticketing applications.

This article details the file types permitted as attachments and the size limits for attachments in TeamDynamix.

This article explains how to assign a TeamDynamix Ticket to a new Responsible Group or individual person, including tips & tricks for how to find a group if you know a person and how to see what people are in a group. This article is for TDx Technician users of Work Management (TDNext).

This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.

This article outlines the regular maintenance windows for TeamDynamix and outlines the periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.

How to update the Windows Plan manager for TeamDynamix project plans.  This article is intended for those who are already using Windows Plan Manager for TeamDynamix.  For instructions to install Windows Plan Manager for the first time, see article: TeamDynamix: Downloading and Installing Windows Plan Manager.

This document is a list of curated knowledgebase articles for those who have had TeamDynamix training, but have had little to no experience using TeamDynamix.  These are the answers to many of the commonly asked questions that service delivery specialists and technicians have when they begin to use TeamDynamix.

The TeamDynamix Mobile app allows you to connect to TeamDynamix from your mobile device. This guide will walk you through finding, installing, and connecting the TeamDynamix Mobile app. This article is for USNH TeamDynamix technicians with permission to use this application.

Links to PDF of TeamDynamix Project Management Training Reference Manual and to a TeamDynamix Project Management Video Tutorial provided by the Project Management Office.

Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.

Links to PDF of TeamDynamix Basic Navigation and Ticketing Reference Manual v11.7 by the Project Management Office.

This article provides a list of the Production and Sandbox links for TeamDynamix (TDx) access at USNH.

How to ensure that TeamDynamix email notifications do not get stuck in the Outlook Junk folder