This article outlines the regular maintenance windows for TeamDynamix and outlines the periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.

TeamDynamix version 12.1 release notes, deployed November 8, 2025.

This article describes how to create a new Knowledge Base (KB) article from the Description and update Comment of an existing TeamDynamix (TDx) ticket. This is useful when a support group begins to see tickets for the same topic that needs to be added to the KB.  This process allows for a starting place to then develop a full-fledged KB article. These instructions are for people who have permission to create KB articles.

TeamDynamix version 12.0 release notes, deployed March 15, 2025.
New User Interface deployed at USNH on July 26, 2025.

TeamDynamix version 11.10 release notes, deployed October 19, 2024.

TeamDynamix version 11.9 Release Notes, deployed May 11th, 2024.

TeamDynamix version 11.8 release notes, deployed October 28, 2023.

Links to PDF of TeamDynamix Project Management Training Reference Manual and to a TeamDynamix Project Management Video Tutorial provided by the Project Management Office.

Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.

Introductory ticketing instructions for new TeamDynamix support specialists.

This article details how to prevent TeamDynamix notification emails from being marked as junk in Microsoft Outlook.

This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.

This article explains how to assign a TeamDynamix Ticket to a new Responsible Group or individual person, including tips & tricks for how to find a group if you know a person and how to see what people are in a group. This article is for TDx Technician users of Work Management (TDNext).

This article details the file types permitted as attachments and the size limits for attachments in TeamDynamix.