This article provides information about working with tables in the TeamDynamix (TDx) Knowledge Base (KB) articles.  This article is intended for KB editors.

How to create a Problem Ticket in TeamDynamix

Instructions for setting up a dashboard in TeamDynamix Work Management, for managing tickets and queues. Article is for technicians working in TDx Work Management.

This article details how to download and install the Windows Plan Manager.

Introductory ticketing instructions for new TeamDynamix support specialists.

TeamDynamix version 12.3 release notes, deployed October 10, 2026.

TeamDynamix version 12.2 release notes, deployed May 16, 2026.

This article provides instructions for ET&S Orchestrators and Service Line Leaders to add a new asset into the USNH TeamDynamix Assets/CIs application.

This article details how to close or cancel a project once completed in TeamDynamix.

This article covers basic steps required to create, run, edit, and schedule custom TeamDynamix ticket reports. Support Specialists with access to TDx Work Management can create custom reports.

This article has instructions for finding, managing, and deleting reports in the TDx Technician view. This article is for Support Specialists with access to TDx Work Management.

Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.

This article describes how to create a new Knowledge Base (KB) article from the Description and update Comment of an existing TeamDynamix (TDx) ticket. This is useful when a support group begins to see tickets for the same topic that needs to be added to the KB.  This process allows for a starting place to then develop a full-fledged KB article. These instructions are for people who have permission to create KB articles.

This article has instructions for how to re-use an image in more than one article in the TeamDynamix Knowledge Base (TDx KB). This article is for people who create and edit articles in the USNH TDx KB.

This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.