This article provides instructions for ET&S Orchestrators and Service Line Leaders to add a new asset into the USNH TeamDynamix Assets/CIs application.

Introductory ticketing instructions for new TeamDynamix support specialists.

This article details how to close or cancel a project once completed in TeamDynamix.

This article covers basic steps required to create, run, edit, and schedule custom TeamDynamix ticket reports. Support Specialists with access to TDx Work Management can create custom reports.

This article has instructions for finding, managing, and deleting reports in the TDx Technician view. This article is for Support Specialists with access to TDx Work Management.

Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.

This article describes how to create a new Knowledge Base (KB) article from the Description and update Comment of an existing TeamDynamix (TDx) ticket. This is useful when a support group begins to see tickets for the same topic that needs to be added to the KB.  This process allows for a starting place to then develop a full-fledged KB article. These instructions are for people who have permission to create KB articles.

This article has instructions for how to re-use an image in more than one article in the TeamDynamix Knowledge Base (TDx KB). This article is for people who create and edit articles in the USNH TDx KB.

This article provides information about working with tables in the TeamDynamix (TDx) Knowledge Base (KB) articles.  This article is intended for KB editors.

This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.

The TeamDynamix Mobile app allows you to connect to TeamDynamix from your mobile device. This guide will walk you through finding, installing, and connecting the TeamDynamix Mobile app. This article is for USNH TeamDynamix technicians with permission to use this application.

Links to PDF of TeamDynamix Project Management Training Reference Manual and to a TeamDynamix Project Management Video Tutorial provided by the Project Management Office.

This article explains how to build your own dashboard for reviewing Knowledge Base (KB) articles in the TeamDynamix Work Management platform using "KB Dashboard (ESM)" reports. These reports are available to everyone in the ESM Ticketing App in TDNext (Work Management). Click the Article Title (Subject) to see the full article.

TeamDynamix version 12.2 release notes, deployed May 16, 2026.

TeamDynamix version 12.1 release notes, deployed November 8, 2025.