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How to create a Problem Ticket in TeamDynamix
The TeamDynamix Mobile app allows you to connect to TeamDynamix from your mobile device. This guide will walk you through finding, installing, and connecting the TeamDynamix Mobile app. This article is for USNH TeamDynamix technicians with permission to use this application.
This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.
Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.
This article details how to filter to view closed tickets in TeamDynamix.
How to ensure that TeamDynamix email notifications do not get stuck in the Outlook Junk folder
Provides information about the toolbars in the TeamDynamix (TDx) Knowledge Base (KB) Editor.  This article is intended for KB editors.
Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.
TD V11.9 Release Notes
The TeamDynamix Sandbox is the test and development environment for TeamDynamix at USNH. ​​​​​​​This article explains how to access the Sandbox as well as the maintenance and refresh schedules.
This article provides a list of the Production and Sandbox links for TeamDynamix (TDx) access at USNH.
This article outlines the regular maintenance windows for TeamDynamix and outlines the periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.
TeamDynamix version 11.8 release notes, deployed October 28, 2023.
This article lists reports and charts that have been automatically removed from existing desktops due to the update of TeamDynamix to version 11.8 on October 28, 2023.