TeamDynamix

Public articles regarding the TeamDynamix (TDx) System at USNH.

Categories (7)

TDx Portfolio & Project Management

Expand

TDx Reporting

Expand

TDx Ticketing

Expand

TeamDynamix Documentation

TeamDynamix user documentation
Expand

TeamDynamix Getting Started: Training & User Guides

Training resources & user guides
Expand

TeamDynamix Planned Maintenance & Release Notes

Updates, URLs, planned maintenance, and release notes
Expand

TDx IT Service Management Documentation (Needs Review)

Documents specific to the IT Service Management Application in TeamDynamix (has since been changed to ESM)
Expand

Articles (13)

TDx AMS: Making an Approval Decision in TDx Client Portal

This article covers the steps required for you to make an approval decision on an account request that you received in an email notification from the Account Management System (AMS).

TeamDynamix AMS: Approval Workflow - Technician FAQs

TeamDynamix: Account FAQ

This article contains frequently asked questions about TeamDynamix. TeamDynamix is a project, portfolio, and service management software specifically designed for higher education and used by a variety of organizations within the University System.

TeamDynamix: Adding Financial Information for a Faculty Supplemental Pay Request

This article details how to add financial information to a Faculty Supplemental Pay Request and the how to configure a UNH Provost Desktop.

TeamDynamix: Creating a Problem Ticket

How to create a Problem Ticket in TeamDynamix

TeamDynamix: Creating a Ticket and Selecting Save - Explaination of Prompt to add Time

This article details how to create and save a ticket without entering time.

TeamDynamix: Enabling Automatic Desktop Refresh

This article details how to turn on automatic desktop refresh in TeamDynamix.

TeamDynamix: File types Permitted as Attachments

This article details the file types permitted as attachments for TeamDynamix.

TeamDynamix: Hiding a Report listed in left Navigation bar

This article details how to hide reports listed in the left Navigation bar

TeamDynamix: Links for TDx Production and Sandbox Access

This article provides a list of the Production and Sandbox links for TeamDynamix (TDx) access at USNH.

TeamDynamix: Need Help?

TeamDynamix: Sandbox Information

The TeamDynamix Sandbox is the test and development environment for TeamDynamix at USNH. ​​​​​​​This article explains how to access the Sandbox as well as the maintenance and refresh schedules.

TeamDynamix: Viewing and Searching Your Ticket Request(s) in the Client Portal

This article details how to view and search your ticket request(s) in the Client Portal.