This article explains how to set your default email response in the Outlook Web App to reply only to the sender of the original email (Reply), or to everyone listed in the To and Cc fields (Reply all). Your selected default setting appears on the top of the drop-down response menu in the email message window.

This article describes how to create and manage email rules (filters) to automatically process your incoming email messages in Outlook on the Web.

This article provides information on how to create and delete an M365 Group in Outlook on the Web and contains several links on how to best use your group for collaborating.

This article explains how to create a contact list for email distribution in the Outlook Web App. To use the contact list when composing an email, enter the name of the contact list in the To field.

This article explains how to update your Mac Desktop Outlook App for the USNH unified M365 environment. There are two parts to the process, the first is removing your old campus-based account, and the second is adding your account to the M365 environment.

This article describes how to add your USNH email account to either the Outlook app or the built-in iOS Mail app on an iOS mobile device.

This article provides instructions on how to add your USNH email account to Outlook app on an Android mobile device.

This article provides descriptions of the icons used to identify contact type in the Global Address List (GAL) in the Outlook for Windows desktop app.

This article provides instructions on how to download the Offline Global Address List to your computer to use when disconnected from the Exchange server.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

This article describes how to copy or move outlook items from one folder to another.

This article provides some information to help you manage your emails in the integrated Microsoft environment.

This article details the information you need to request an update to your campus email address or alias.

This article outlines the process of creating an email within the Salesforce Marketing Cloud (SFMC) interface. We will discuss the creation, formatting, content, subject and preview of an email created from a template.

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Updated: Aug. 12, 2026, 2:25 PM Eastern