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- Knowledge Base
- Technology
- Communications
- Salesforce Marketing Cloud
This article will cover the aspect of sending an email to a selected group of recipients in Salesforce Marketing Cloud (SFMC) once approved.
- Knowledge Base
- Technology
- Communications
- Salesforce Marketing Cloud
This article outlines the process of creating an email within the Salesforce Marketing Cloud (SFMC) interface. We will discuss the creation, formatting, content, subject and preview of an email created from a template.
- Knowledge Base
- Technology
- Communications
- Salesforce Marketing Cloud
This article will cover basic navigation of the Salesforce Marketing Cloud (SFMC) application once a user is logged in. It will also define a number of icons commonly used.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will cover the Frequently Asked Questions with syncing your Outlook calendar with Navigate.
- Knowledge Base
- Technology
- Communications
- Salesforce Marketing Cloud
This article explains why a recipient may receive duplicate emails from Salesforce Marketing Cloud (Directed Communication).
- Knowledge Base
- Technology
- Business Tools & Services
- TeamDynamix
- TDx Ticketing
Whether a customer emails, chats, calls, or walks in, it is good practice to always create a ticket in TeamDynamix. This article explains why and how.
This article also contains a video eplanation.
- Knowledge Base
- Technology
- Accounts, Passwords, & Access
- Multi-Factor Authentication (MFA)
This article walks you through the process for setting up Multi-factor Authentication (MFA) for your M365 account and any services covered by Single Sign On.
- Knowledge Base
- Technology
- Business Tools & Services
- Microsoft 365 (M365)
- Microsoft Outlook (Email)
This article details the information you need to request an update to your campus email address or alias.
- Knowledge Base
- Technology
- Business Tools & Services
- TeamDynamix
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will cover the process of sending an Email or Text communication to your advisees through the Navigate application.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
This article describes how to use the Inbox (email) tool from your Canvas course site.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This video provides an overview of all the communication tools in Canvas.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes how to use Webcat to email students.
- Knowledge Base
- Technology
- Business Tools & Services
- Microsoft 365 (M365)
- Microsoft Outlook (Email)
This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.
- Knowledge Base
- Technology
- Business Tools & Services
- Microsoft 365 (M365)
- Microsoft Teams
- Team
This article provides instructions on how to send an email in Microsoft Teams using a team channel email address.