Whether a customer emails, chats, calls, or walks in, it is good practice to always create a ticket in TeamDynamix. This article explains why and how.
This article also contains a video eplanation.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

This article provides instructions on how to send an email in Microsoft Teams using a team channel email address.

This article will cover the process of sending an Email or Text communication to your advisees through the Navigate application.

This article provides instructions on how to create an automatic reply for your public folder in your Outlook desktop application

This article will cover the Frequently Asked Questions with syncing your Outlook calendar with Navigate.

This article provides information on how to create and delete an M365 Group in Outlook on the Web and contains several links on how to best use your group for collaborating.

This article details the information you need to request an update to your campus email address or alias.

This article explains how to forward your USNH email messages to another email account using the Outlook Web App. Applies to USNH Students only.

As you prepare to send an email message in Outlook, you may see a warning that "The following recipient is outside your organization".

This warning helps to prevent accidental sharing of sensitive information and encourages a quick review of your message and recipient email address(es) before hitting Send. In August 2024, ET&S enabled the External Recipient MailTip feature in Outlook for enhanced security and visibility of external mail recipients.

This article describes how to use Webcat to email students.

This video provides an overview of all the communication tools in Canvas.