This article details how to organize emails by conversation or messages for Microsoft Outlook on the Web and Microsoft Outlook Desktop App for both Windows and MacOS users.

This article explains how to forward your USNH email messages to another email account using the Outlook Web App. Applies to USNH Students only.

This article will cover the process of sending an Email or Text communication to your advisees through the Navigate application.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

This article will cover the Frequently Asked Questions with syncing your Outlook calendar with Navigate.

This article explains why a recipient may receive duplicate emails from Salesforce Marketing Cloud (Directed Communication).

This article outlines the process of creating an email within the Salesforce Marketing Cloud (SFMC) interface. We will discuss the creation, formatting, content, subject and preview of an email created from a template.

This article will cover basic navigation of the Salesforce Marketing Cloud (SFMC) application once a user is logged in. It will also define a number of icons commonly used.

This article will cover the aspect of sending an email to a selected group of recipients in Salesforce Marketing Cloud (SFMC) once approved.

This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

This article provides instructions on how to confirm that the Safe Links protection feature is enabled and includes an overview of the Safe Links feature. Safe Links protection URLs begin with nam12.safelinks.protection.outlook.com .  There are several ways to tell if the links in an email message are protected by Safe Links or not.

This article provides an overview about Abnormal Email Security digests for messages they have acted on, and some frequently asked questions (FAQ) about these digests.

This article explains what Non-Delivery Reports (NDRs) are, why they occur, and how to understand and resolve common email delivery errors at USNH.