Summary

All active students, faculty, and staff are provisioned with a USNH campus email address. This campus email address is a public-facing "email alias" that forwards everything into your primary USNH email account without revealing your private USNH username (that you use for login). This article details the information you need to request an update to your campus email address or alias.

Your campus email address must be comprised of your legal or preferred/chosen names with the exception of duplicates, in which case a number or middle initial is added to distinguish between different people with similar names.

1. Confirm your Legal and Preferred/Chosen/Professional Name(s)
2. Request a new email address alias

How-To

Instructions

Step 1 - Make sure your legal and preferred or chosen/professional name(s) appear correctly in your student and employee records. If you need to make changes, do so before requesting any changes to your email address alias:

Students/Alumni

Follow the instructions from your campus Registrar's Office for how to make changes to your Legal Name or Preferred First Name (Display Name).

Employees

To make changes to your Legal Name, contact Human Resources (HR).

To make changes to your Professional/ Preferred Name (Display Name), you complete the updates yourself in WISE. See links below for additional information:

• FAQ on Professional and Chosen/Preferred Names, Gender Identity, and Personal Pronouns
• Instructions on Employee Professional Name, Gender Identity, Personal Pronoun Instructions

Step 2 - When your name(s) appear correctly in your student and employee records, after any official name change has gone through, follow the instructions below to request that your email address be updated to reflect your changed or preferred name.

Outcome

Your legal and preferred or chosen/professional name(s) appear correctly in your student and employee records. 

Primary Campus Email Address

To request a change to your personal campus email address (ends in @keene.edu , @plymouth.edu, @unh.edu, @law.unh.edu, or @usnh.edu), please use the "Request Service" button on the Email services page. Be sure to include your:

• current campus email address
• preferred new email address alias
• explanation for why you want this change

Distribution Lists - Department Aliases

Step 1 - Access and manage any distribution lists that you own. Follow the instructions provided at Outlook: Managing Email Distribution Groups and make any necessary changes.  If the Distribution List/Group in question is not available for you to manage directly, then proceed to Step 2.

Step 2 (if needed) - For Distribution List changes in the @plymouth.edu, @keene.edu, @unh.edu, @law.unh.edu, or @usnh.edu domains that were not available to you in Step 1, please use the "Request Service" button on the Email services page. Please include:

• the name of the Distribution List or Group
• who you believe the owner might be
• what changes you need
• who is the preferred contact person if it is not yourself

Further Readings

FAQ on Professional and Chosen/Preferred Names, Gender Identity, and Personal Pronouns

Instructions on Employee Professional Name, Gender Identity, Personal Pronoun Instructions

Outlook: Managing Email Distribution Groups

Email services request page

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.