This article explains how to review customer feedback on articles in the TDx Knowledge Base.  Audience: KB workers.

This Sample article shows what you will import if you use the "Need Help - Canvas (myCourses)" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Additional Help - Generic" Template in the "Section Templates" sub-section of the Templates drop down.

Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.

This Sample article shows what you will import if you use the "Task" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Summary" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - Web/Mobile/SharePoint Dev" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - TeamDynamix" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - SFMC Directed Comms" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - SF CRM" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - M365 Support" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - Desktop Support" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Further Readings" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Formatted Table" Template in the "Section Templates" sub-section of the Templates drop down.

Troubleshooting articles provide work arounds or troubleshooting steps for the end user, especially for issues where there are steps the end user can take on their own to improve their situation. This Sample article shows what you will import if you use the "Troubleshooting for End User" Template in the "ET&S Articles" section of the Templates drop down.