The TeamDynamix Sandbox is the test and development environment for TeamDynamix at USNH. ​​​​​​​This article explains how to access the Sandbox as well as the maintenance and refresh schedules.

This article explains what ticket response templates are, how to use them, and how to request new ones. This article is for support technician users of TeamDynamix ticketing applications.

Instructions for setting up a dashboard in TeamDynamix Work Management, for managing tickets and queues. Article is for technicians working in TDx Work Management.

How to create a Problem Ticket in TeamDynamix

Introductory ticketing instructions for new TeamDynamix support specialists.

This article outlines the regular maintenance windows for TeamDynamix and outlines the periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.

How to update the Windows Plan manager for TeamDynamix project plans.  This article is intended for those who are already using Windows Plan Manager for TeamDynamix.  For instructions to install Windows Plan Manager for the first time, see article: TeamDynamix: Downloading and Installing Windows Plan Manager.

TeamDynamix version 11.8 release notes, deployed October 28, 2023.