This article explains what ticket response templates are, how to use them, and how to request new ones. This article is for support technician users of TeamDynamix ticketing applications.

This article outlines the regular maintenance windows for TeamDynamix and outlines the periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.

How to update the Windows Plan manager for TeamDynamix project plans.  This article is intended for those who are already using Windows Plan Manager for TeamDynamix.  For instructions to install Windows Plan Manager for the first time, see article: TeamDynamix: Downloading and Installing Windows Plan Manager.

The TeamDynamix Sandbox is the test and development environment for TeamDynamix at USNH. ​​​​​​​This article explains how to access the Sandbox as well as the maintenance and refresh schedules.

How to create a Problem Ticket in TeamDynamix

TeamDynamix version 11.8 release notes, deployed October 28, 2023.

This article lists reports and charts that have been automatically removed from existing desktops due to the update of TeamDynamix to version 11.8 on October 28, 2023.