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This article contains resources to assist users in connecting/reconnecting their Microsoft accounts and services.

This article provides instructions on how to activate/re-activate Microsoft 365 ProPlus and suggest additional troubleshooting steps for activation issues.

This article provides instructions on how to change the options for the junk email filter to let you control what you consider to be spam or junk emails.

These instructions are provided to help assist users with updating desktop based Apple Mail and Calendar Applications for the USNH Unified M365 environment. There are two parts, 1) removing the old campus based account, and 2) adding the account for the Unified environment.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

This article details how to import, export, or open an Outlook Data File (.pst file).

This article provides information on the features and benefits of MyAnalytics.

Information about the warning bar at the top of external email coming into USNH mailboxes - "CAUTION: This email originated from outside of the University System. Do not click links or open attachments unless you recognize the sender and know the content is safe."

If your Outlook is behaving oddly, turning Cached Exchange Mode off and then back on can sometimes fix the problem. This article details how to turn off Cached Exchange Mode in the Microsoft Outlook Desktop App for Windows as a way to clear the Outlook cache.

In order to turn off an online or personal archive, you will want to move your data back to your inbox. This article details how to stop the automatic email archiving.

This article details the troubleshooting steps to use if any features are unexpectedly grayed out in the Outlook Desktop App for MacOS.

This article describes steps to try if your conditional formatting rules in the Microsoft Outlook Desktop App for Windows suddenly stop working.

This article provides some common fixes for Outlook Desktop App for both Windows and Mac users.

The IMCEAEX error will arise when trying to send emails to a user who is no longer listed in the global address list of USNH. This article details the troubleshooting steps for addressing the IMCEAEX error within the Outlook Desktop App for Windows.