Summary
This article provides instructions on how to create an automatic reply for your public folder in your Outlook desktop application.
How-To
Create an Automatic Reply for all incoming email messages to a Public Folder for either a standard reply or for when offices are closed.
Only the Owner of the public folder can set an Automatic Reply and you must have Send As permissions from the email address. If you need assistance with permissions, contact the help desk 603-862-4242.
Task: To create an Automatic Replay for your Public Folder in the Outlook desktop application.
Instructions
Step 1 - Right-Click on the public folder and select Properties from the drop-down menu.
Step 2 - Click Folder Assistant...
Step 3 - Click Add Rule.
Step 4 - Check the Reply With option and click Template....
Step 5 - Enter a Subject and a Response and click Save & Close.
Step 6 - Click OK to close the Edit Rule screen.
Step 7 - Click Yes on the message "This rule will fire for all incoming messages. Is this what you want?"
Step 8 - Click OK to close the Folder Assistant screen and clickOK again to close the Folder Properties screen.
Outcome
After 15 minutes the changes you made to the Public Folder are activated. To test the Auto Reply feature, send a test email message to the public folder.
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.