Task: The article will highlight the features of Appointment Center including where to find it and what it is used for. The Appointment Center is typically used by advising teams on campus who would use queue based appointments like Drop-ins.
Instructions:
Appointment Center - An Overview
The Appointment Center is used to manage drop-in and scheduled appointments.
NOTE: In order for the Appointment Center to function as needed advisors will need to have set their availability for both scheduled and drop-in appointments. If availability has not been set this option will not show. See Advisor- Setting Availability
To access the Appointment Center use the waffle icon in the upper right of the page. This will allow users to navigate back to thier Staff Home Page, Appointment Center and Kiosk mode.
- Choose Appointment Center
3. Choose an Appointment Center location. Access to these will depend on your application permissions. NOTE: not all the locations listed under Appointment Center will use this area.
4. Once in the Appointment Center area, you can use the Location drop down at the top of the page to switch Locations, if needed.
5. Choose between 3 options for managing appointments
Scheduling Grid- A single view of all the advisors and their availability See Appointment Center- Scheduling Grid
Drop-in Appointments- Manage the drop-in queue See Appointment Center- Drop-in Appointments
Scheduled Appointments- Manage the scheduled queue See Appointment Center- Scheduled Appointments
Outcome:
Users should be able to find and know how to use Appointment Center.
Further reading:
Appointment Center- Scheduling Grid
Appointment Center- Drop-in Appointments
Appointment Center- Scheduled Appointments
Need additional help?
Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.
For additional Training please visit the TLT Docs & Training site.