EAB Navigate360: Scheduling an Appointment - (Student -> Advisor)

Task: This article will focus on the students perspective of scheduling an appointment with their advisor using Navigate platform.

Instructions:

To schedule an Advising Appointment with your advisor:

1.    Log into the application using the following URL:  https://UNH.campus.eab.com
   1.    Use your UNH Username and password to access the application
2.    Navigate to your Student Home screen.
3.    Click the Schedule an Appointment button at top right.

NOTE:  Advisors may have specific instructions when scheduling an appointment directly with them that differ from the process outlined below.

4. Select the type of appointment you are looking to schedule:
   1. College or Major Specific Advising (This will be used if you are scheduling an appointment with your advisor in one of the major schools or colleges).
   2. Other Support or Advising (This will be used if  you are scheduling an appointment with an advisor that is not part of one of the major schools or colleges such as Honors, McNair, Veteran and Military Services, Study Abroad etc.)
   3. Meet with my Faculty (This service is set up by faculty for office hours and is limited to those students in specific courses the faculty member teaches)
5. Select a Service
6. Pick a date.  If no availability for that date, the system will show the nearest options to that date
7. Click Find Available Time

8. Staff - Allows you to select a specific staff member if more than one meets your search criteria.
9. How would you like to Meet?   If the Advisor has specific options selected such as Virtual or In Person select your preference.
   1. This option is available on the Detail and Confirmation page as well if it needs to be changed.
10. Location - If there are multiple advisors with different locations that meet your criteria you can narrow your options with this field by selecting a location
11. If you are looking for office hours, the Course field allows you to narrow down your options by selecting a specific course staff may have set up available for
12. Select the date and time that works for you,  Add any specific comments as required. 
    1. Dates with a dot under them represent dates in which the faculty/advisor has availability set up

Review Appointment Details and Confirm

Once a date and time has been selected, you will be presented with a screen to confirm the appointment information.  If all information is good, select Schedule at the bottom of the page.  Both you and the advisor will receive an email confirmation.

Personal Availability Link (PAL) - Some faculty/advisors may provide you with a link that is specific to them and will take you directly to the scheduling page in EAB Navigate. 

Once the Student confirms the appointment they will receive a confirmation both on-screen and via email with all the respective details

Reasons you may not see Available times to Schedule:

1. The system hides available times if you are scheduled to be in class
2. Many Services do not let students schedule less than 12 hours in advance or more than 14 days out
3. Advisor may not have availability set up for the service selected, try another service

Outcome:

Users should be able to schedule an appointment with their advisor using Navigate platform. 

Need additional help?

If you encounter problems scheduling an appointment, please contact your advisor first.

If you log into unh.campus.eab.com your advisor will be listed on the lower right under your Success Team

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.