Canvas: Requesting Access to Another Users Course Content

Task: This article explains the process for requesting access to course content from a user who is no longer employed by the university.

Instructions:

Users who request access to another instructor’s course data need to have approval from the instructor of that course. If the course is for a previous semester, then the instructor can't add the person and has to request access by using the Account Management System. If the instructor is no longer employed by the university or unavailable to provide permission, the user must make a request through the Account Management System to gain access to the content. 

Request Access to Course Content:

  1. Log in with your USNH account.
  2. Click on Request Access to Password/Confidential Information in the left-hand menu.

    "Request Access to Password/Confidential Information" in eft-hand menu.
     
  3. Fill in Requester Information.
  4. Select Grant Access to Canvas course data from the Request Type field.
    "Grant Access to Canvas myCourse course data" in Request Type.
  5. Complete the remainder of the form and provide any additional information, as necessary.

 

Note: This type of request requires Provost approval. The typical turnaround time is 48 hours for approval. You will receive notification after the Provost has reviewed and issued a decision.

The TLT Admin team is notified when a request is approved and they will move forward with adding the instructor.  The instructor doesn't need to enter another support ticket.

Outcome:

Users will understand how to request access to course content from another instructor.

Further reading:

Make a request: Account Management System

Need additional help?

Please use this link to the Technology Help Desk to locate your local campus contact information.  

 

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