Summary
This article provides Introduction to Qualtrics, USNH’s online survey tool including first-time account setup and support. Qualtrics is available to faculty, students, and staff at PSU and UNH (and CPS). Contact info for KSC users to request access is also provided.
Possible Use Cases
- Mid-term course feedback surveys
- Faculty research
- Student research
- Departmental surveys
- Administrative surveys
How-To
If you are a first-time Qualtrics user, follow the steps below for setting up your account. Each institution has unique instructions.
Task: To set up a new Qualtrics account at PSU.
Instructions
Step 1 - Go directly to: https://survey.plymouth.edu
Step 2 - Use your standard PSU credentials to log in, this will also create an account for you if you have never logged in
Outcome
Your Qualtrics account has been set up.
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Task: To set up a new Qualtrics account at KSC.
Instructions
Step 1 - Qualtrics is managed at Keene by the Office of Institutional Research and Assessment. Any requests regarding Keene State College Qualtrics and from KSC Qualtrics users should be directed to Tracy Kaletsky at tkaletsk@keene.edu.
Step 2 - Requests for Qualtrics Surveys can be made using this form Request to Conduct an Electronic Survey of Keene State College Students
Outcome
Your Qualtrics account has been set up.
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Task: To set up a new Qualtrics account at UNH (and CPS).
Instructions
Step 1 - To access Qualtrics go to: https://survey.unh.edu/
- All UNH students, faculty, and staff are permitted to use the service for coursework, research, and all other University-related business.
Step 2 - Skip down to "Click Create New User"
Outcome
Your Qualtrics account has been set up.
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Task: To set up a new Qualtrics account from Outside USNH.
Important: The first time you log in, you will be asked if you have an existing Qualtrics account (perhaps from another institution). If you do, and ONLY if you would like to merge it with your new USNH Qualtrics account, please select Yes. The majority of users will select No to this question. Here are the steps you will follow for a new account (answering No):
Instructions
Step 1 - Click Create New User. A window will display the following fields:
- Username
- Email - fill in the field with your email address using your alias (ie. first.last@institution.edu)
- Fill in the First and Last names
Step 2 - Terms and Conditions will display. Click Agree.
Step 3 - You should be brought to the Projects page so you can begin creating a survey project.
Outcome
Your Qualtrics account has been set up.
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Support
Users who need technical and how-to support can go directly to Qualtrics, USNH provides limited support for the application.
- Qualtrics' centralized Support site - www.qualtrics.com/support is designed to meet any additional academic support needs.
- Qualtrics Topics from A-Z
- Qualtrics Grow my Skills
- Users can go directly to Qualtrics for user support. See article: Qualtrics - How to Get Support
Training
Qualtrics Training Videos
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Need additional help?
Visit the Technology Help Desk to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.