Summary

This article shows you how to connect to VMware Horizon for use of the Virtual Desktop Infrastructure (VDI).  This service provides access to several centrally licensed software resources running on the Windows operating system.  Access to this service varies by campus. 

• PSU: available to all active PSU students, faculty, and staff
• UNH: limited to students currently enrolled in ADMN 410 or ADMN 926.  

This article contains two tasks:

• To connect to VMware Horizon for use of the Virtual Desktop Infrastructure (VDI)
• To log off and disconnect from the VMware Horizon VDI

Important:  If you are using a personal device, you must first connect to the USNH VPN in order to access the VDI.  If you are working off-campus on any device, you must first connect to the USNH VPN in order to access the VDI.  See GlobalProtect VPN: General Information and Resources for guidance on using the USNH VPN.

Instructions

Step 1 - After you have connected to the USNH VPN (if necessary - see note above), open a web browser and go to: https://go.plymouth.edu/desktop/

Step 2 - Select "VMware Horizon HTML Access"

Step 3 - On the VMware Horizon screen, log in with your University credentials.  Either username or username@usnh.edu should work for this login.

Step 4 - Click on "USNH Virtual Desktops"

Outcome

You should see a fully-functional Windows operating system desktop. Users of the VDI Desktop service can expect access to several centrally licensed software resources running on the Windows operating system.

PLEASE NOTE: If you close out of the browser or tab you are working in you may need to wait up to 3 minutes before you can log back in again.

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Instructions

Step 1 - To Log off: Click on the gray tab on the left edge side of the desktop.

Step 2 - On this window, click on the "Log off icon" (looks like a bulleted list symbol)   and select "Log off"

Outcome

You will be logged out of Windows and the VMware Horizon VDI will be closed.  If you want to connect again, you may need to wait up to 3 minutes before you can log back in again.

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Further Readings

GlobalProtect VPN: General Information and Resources

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.