Summary

Accessibility is a very important subject and applied to knowledge base articles as well.  This article will walk users through the process of inserting a table in a KB opposed to pasting an image of that information.  Images of tables do not meet accessibility needs, however with a few quick steps we can take a table or part of an Excel spreadsheet and insert them in a KB article using HTML.  

How-To

Instructions

Step 1 - Highlight and copy the section of the Excel spreadsheet needed

Step 2 - Paste that section of information into a Word Document

Step 3 - Make any needed formatting changes

Step 4 - Using File/Save As in the Word Document, save the file as a Web Page, Filtered (*htm, *html)

Step 5 - Navigate to where the Web Page, Filterered file was saved

Step 6 - Right Click on the file and use "Open With"  choose the browser of your liking

Step 7 - Once the file is open, right click on the table and select "View Page Source" , this will open up the HTML code behind the table

Step 8 - Select all of the code listed and copy that code

Step 9 - Open the knowledge base article that needs to be updated

Step 10 - Once open, use the Source Icon in the WYSIWYG tool bar.  

Step 11 - Navigate through the source html code until you find where the table needs to reside in the article, and paste the html code from the previous step to the source code.

Step 12 -  Once code has been paste to the article, click Source once again to view the table in the article. 

Outcome

This will help users embed tables into their KB articles.

Need additional help?

Submit a TeamDynamix Application Administration ticket - use the Request TeamDynamix Service button then choose Request Type Knowledge Base request.

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.