This article explains how TeamDynamix users can install, use, or uninstall the TDx Integration for Teams app within the USNH Teams environment. These instructions are for USNH TeamDynamix users.

This article covers basic steps required to create, run, edit, and schedule custom TeamDynamix ticket reports. Support Specialists with access to TDx Work Management can create custom reports.

This article has instructions for finding, managing, and deleting reports in the TDx Technician view. This article is for Support Specialists with access to TDx Work Management.

Many teams use the Workspaces in TeamDynamix to categorize time spent on various types of work.  Workspace members can track their time on Workspaces, and the Workspace hours conveniently appear on their timecard for easy time entry.  This article contains instructions for Workspace owners to add or subtract team members from their workspaces.

This article details how to create a Workspace and how to set up Staff Time/Scheduling in Workspaces.

This document is a list of curated knowledgebase articles for those who have had TeamDynamix training, but have had little to no experience using TeamDynamix.  These are the answers to many of the commonly asked questions that service delivery specialists and technicians have when they begin to use TeamDynamix.

This article details how to hide reports listed in the left Navigation bar

Authorized TDx Group Managers can manage group membership, including adding or removing members, adjusting notification settings, and setting primary group status. This article provides step‑by‑step instructions for locating and editing TDx groups.

This article details available TeamDynamix Training Resources for USNH community members.

This article details how to prevent TeamDynamix notification emails from being marked as junk in Microsoft Outlook.

This article details the file types permitted as attachments and the size limits for attachments in TeamDynamix.

The TeamDynamix Mobile app allows you to connect to TeamDynamix from your mobile device. This guide will walk you through finding, installing, and connecting the TeamDynamix Mobile app. This article is for USNH TeamDynamix technicians with permission to use this application.

This article provides a list of the Production and Sandbox links for TeamDynamix (TDx) access at USNH.

The TeamDynamix Sandbox is the test and development environment for TeamDynamix at USNH. ​​​​​​​This article explains how to access the Sandbox as well as the maintenance and refresh schedules.