How to change the URL in TeamDynamix Windows Download applications. This article provides instructions on resolving connection errors or app launch issues for TDx Windows Plan Manager and TDx Windows Capacity Planner caused by a URL change during the migration to TDx in the Cloud.

This article provides instructions to reset your OneDrive Sync if you are experiencing any error codes.

This article will help you understand how to use Microsoft 365 Companion Apps - People, File Search, and Calendar - on Windows 11 devices. NOTE: Microsoft is retiring all three companion apps on December 16, 2026. ET&S will remove them from university-managed computers on December 1, 2026.

USNH supports several ways to securely sign in to your USNH Account using MFA. The best option for you may depend on the devices you use and how you prefer to sign in. This article outlines the options for various devices.

Connecting to guest wireless on USNH Open Networks with your laptop or mobile device.

This article contains instructions for how to install the GlobalProtect VPN client from PaloAlto networks onto a personally-owned computer or mobile device.  USNH-managed computers will have this VPN client installed automatically. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN on a personally-owned device.

This article explains several different ways to save Passkeys for logging into resources at USNH. Passkeys are safer and more secure than passwords, and often easier to use as well! A passkey lets you sign in without typing your password each time. It uses your device's built-in security, such as Face ID, fingerprint, screen lock, or device PIN. This article applies to all USNH account holders.

This article provides instructions to enable Windows Firewall in Windows 10.

This article has instructions for how to run the GlobalProtect VPN from PaloAlto Networks on a computer running either the Mac OS or the Windows operating system. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN.

Steps for performing a DNS query, called "nslookup.", on Windows.

This article contains frequently asked questions about Office 365. USNH has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.

This article provides instructions on how to uninstall Microsoft Office applications from both the Windows and Mac operating systems.​​​​​​​

This article details how to access another user's calendar in Outlook Desktop App for both Windows and Mac.

This article provides instructions to upload and save your files and folders to OneDrive for both the Windows and iOS operating systems.

This article provides instructions to move files and folders from Google Docs to OneDrive for both the Windows and iOS operating systems.