This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

This article explains how to solve the problem of "No HDMI Signal Detected" when connecting a Windows 11 laptop to a USNH classroom AV system by changing the laptop display settings.

Troubleshooting guide for UNH students, faculty, and staff experiencing HDMI audio issues in classrooms, specifically the video displays but no sound outputs. Explains cause and provides reset steps to restore audio through room speakers. For laptops running either Windows or MacOS.

The article provides instructions on how to add a shared mailbox to your Outlook navigation bar in the desktop application for both the Windows and Mac operating systems.

This article has some steps to try if your external monitors are not working.

This article covers the process of upgrading from Windows 10 to Windows 11 on a USNH-managed Windows computer. Computers still running Windows 10 will receive a notification to upgrade the PC with the options to run the upgrade or defer for one week. Users can continue using their computers during the installation process; however, they will be unable to do so while the system restarts to complete the Windows 11 installation.

Antivirus software is essential for securing your computer, institutional data, and personal information. For university and USNH grant-funded Windows and macOS systems, CrowdStrike Falcon is required. For personal devices, Microsoft Defender (for Windows) or Avira (for macOS) is strongly recommended. This article provides links to antivirus software for both institutional and personal devices within the USNH community

Windows 11 offers a redesigned interface, enhanced security features, and improved performance compared to Windows 10. This article provides basic information about upgrading to Windows 11 and instructions for this optional update.

This article includes instructions on how to check if updates are needed on a Windows 10/11 computer, and how to apply them if necessary.

This article shows how to find your computer's IP address on a Windows or MacOS device.

This article has instructions for how to find the device name on a Windows or MacOS device.

Your home page is the first page you see when you open your web browser. Whether you prefer a search engine, your favorite website, or a custom dashboard, setting your home screen allows you to personalize your browsing experience. This article details how to set Workday as the home page in Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.

Users can export their bookmarks or favorites from a browser for backup or migration to a different browser or computer. This article details how to export or import your bookmarks or favorites from Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.

This article describes some changes USNH faculty and staff may see on their USNH-managed computers as we move to a new management solution called "Intune".

This article shows how to install Windows Updates from Settings on Intune managed Windows workstations.