The article provides instructions on how to add a shared mailbox to your Outlook navigation bar in the desktop application for both the Windows and Mac operating systems.

This article is designed to outline the standard patch processes across USNH managed computers.

Steps for performing a DNS query, called "nslookup.", on Windows.

This article provides instructions to enable Windows Firewall in Windows 10.

This article has instructions for how to run the GlobalProtect VPN from PaloAlto Networks on a computer running either the Mac OS or the Windows operating system. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN.

This article contains instructions for how to install the GlobalProtect VPN client from PaloAlto networks onto a personally-owned computer or mobile device.  USNH-managed computers will have this VPN client installed automatically. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN on a personally-owned device.

Connecting to guest wireless on USNH Open Networks with your laptop or mobile device.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

This article has instructions for how to find the device name on a Windows or MacOS device.

This article contains frequently asked questions about Office 365. USNH has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.

This article provides instructions to reset your OneDrive Sync if you are experiencing any error codes.

Summary: This article provides information about the purpose and type of information that is typically included in each of the two types of SharePoint sites, Communication site and Team site. It also includes the information needed to help you select the SharePoint site type that most meets your needs and instruction to create your own site. The article is intended for those who may be interested in creating a SharePoint site but need more information about available site types and their purpose

This article covers the process of upgrading from Windows 10 to Windows 11 on a USNH-managed Windows computer. Computers still running Windows 10 will receive a notification to upgrade the PC with the options to run the upgrade or defer for one week. Users can continue using their computers during the installation process; however, they will be unable to do so while the system restarts to complete the Windows 11 installation.

This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

Your home page is the first page you see when you open your web browser. Whether you prefer a search engine, your favorite website, or a custom dashboard, setting your home screen allows you to personalize your browsing experience. This article details how to set Workday as the home page in Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.