This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

This article describes some changes USNH faculty and staff may see on their USNH-managed computers as we move to a new management solution called "Intune".

This article shows how to find your computer's IP address on a Windows or MacOS device.

This article shows how to install applications from Company Portal on USNH Windows workstations managed by Microsoft Intune.

This article describes some free alternatives to Windows Movie Maker.

This article has instructions for how to find the device name on a Windows or MacOS device.

This article shows how to install Windows Updates from Settings on Intune managed Windows workstations.

Windows 11 offers a redesigned interface, enhanced security features, and improved performance compared to Windows 10. This article provides basic information about upgrading to Windows 11 and instructions for this optional update.

This article includes instructions on how to check if updates are needed on a Windows 10/11 computer, and how to apply them if necessary.

Antivirus software is essential for securing your computer, institutional data, and personal information. For university and USNH grant-funded Windows and macOS systems, CrowdStrike Falcon is required. For personal devices, Microsoft Defender (for Windows) or Avira (for macOS) is strongly recommended. This article provides links to antivirus software for both institutional and personal devices within the USNH community

Summary: This article provides information about the purpose and type of information that is typically included in each of the two types of SharePoint sites, Communication site and Team site. It also includes the information needed to help you select the SharePoint site type that most meets your needs and instruction to create your own site. The article is intended for those who may be interested in creating a SharePoint site but need more information about available site types and their purpose

AppsAnywhere is a cloud-based application, available to students, faculty, and staff, that provides on-demand access to academic software anywhere, anytime, and is accessible from any Windows, MacOS, and Chromebook device. AppsAnywhere allows you to access your class software without visiting a computer lab or connecting to a VPN and you can also run multiple applications simultaneously.

This article has some steps to try if your external monitors are not working.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

This article contains frequently asked questions about Office 365. USNH has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.