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On Friday, July 19, Enterprise Technology & Services reported a major issue and service outage affecting systems worldwide. This was caused by a bad patch from the CrowdStrike security software. If a simple reboot does not solve the issue, try the following steps which do NOT require Local Administrator privileges. This affects Windows systems only.
This article shows how to find your computer's IP address on a Microsoft Windows computer.
Summary: This article provides information about the purpose and type of information that is typically included in each of the two types of SharePoint sites, Communication site and Team site. It also includes the information needed to help you select the SharePoint site type that most meets your needs and instruction to create your own site. The article is intended for those who may be interested in creating a SharePoint site but need more information about available site types and their purpose
This article provides step by step instructions on how to project from a laptop computer in a classroom.
This article contains information regarding the Antivirus Software CrowdStrike Falcon for Windows devices. Antivirus Software is a critical part of securing your computer, institutional data, and your personal information.  On University and USNH grant funded Windows systems CrowdStrike Falcon is the required Antivirus. Microsoft Defender is strongly suggested for personally owned Windows devices.
This article has some steps to try if your external monitors are not working.
This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.
This article contains frequently asked questions about Office 365. USNH has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.
If your Outlook is behaving oddly, turning Cached Exchange Mode off and then back on can sometimes fix the problem. This article details how to turn off Cached Exchange Mode in the Microsoft Outlook Desktop App for Windows as a way to clear the Outlook cache.
This article describes steps to try if your conditional formatting rules in the Microsoft Outlook Desktop App for Windows suddenly stop working.
This article contains a links leading to Outlook support pages, training, and documentation from Microsoft.
This article details the process of removing a saved address from the To: field in Microsoft Outlook on the Web and Outlook Desktop Apps for both Windows and MacOS.
This article details how to add a new outlook profile in the Outlook Desktop app for Windows.
Instructions for how to get and manage an Office Add-in for Outlook Desktop App
Learn keyboard shortcuts, printing to PDF, sending links, cleaning up your inbox, and setting profile pictures in Outlook for both Windows and Apple MacOS.