Summary
If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook Desktop App. This article details how to recover deleted items in Microsoft Outlook Desktop App for both Windows and MacOS users as well as in Outlook on the Web.
How-To
Task: To recover deleted items in Outlook Classic Desktop App for Windows
Instructions
Step 1 - Open your Deleted Items folder in the left-hand sidebar
Step 2 - If the emails are in your Deleted Items, you can drag and drop them into your Inbox or select them and hit the Recover Deleted Items from Server button along the top toolbar.
If the items do not appear in your Deleted Items, continue reading, there is still a chance that the items are recoverable.
Step 3 - Within the Deleted Items folder click Recover items recently removed from this folder at the top
Step 4 - The Recover deleted items screen will generate, within which you have the option to Recover a selected item. Highlight the item you want to recover and make sure the Restore Selected Items radio button is selected
Step 5 - Hit OK or Restore on the Recover items pop up and the selected item(s) will now be back in your Inbox or appropriate location
Outcome
You have successfully restored deleted items to your inbox or appropriate location
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Task: To restore deleted items in New Outlook and Outlook on the Web
Instructions
Step 1 - Open your Deleted Items folder in the left-hand sidebar
Step 2 - If the emails are in your Deleted Items, you can drag and drop them into your Inbox or select them and hit the Restore button found along the top toolbar.
Note: If the items do not appear in your Deleted Items, continue reading, there is still a chance that the items are recoverable.
Step 3 - Within the Deleted Items folder click Recover items deleted from this folder at the top
Step 4 - The Deletions screen will open, within which you have the option to Recover a selected item. Right click the deleted item you would like to restore and select restore.
To recover all items, select the check box found at the top of the list next to Deletions, then select Restore on the right side of the screen.
Outcome
You have successfully restored deleted items to your inbox or appropriate location.
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Task: To recover deleted items in Outlook Desktop App for MacOS
Instructions
Step 1 - Open your Deleted Items folder in the left-hand sidebar
Step 2 - If the emails are in your Deleted Items, you can drag and drop them into your Inbox or select them and hit Move in the top toolbar
Step 3 - Click Choose Folder
Step 4 - Scroll to the folder you want to move the item to and press the Move button.
Outcome
You have successfully restored deleted items to your inbox or appropriate location
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Need additional help?
Submit an Email Services support request with as much detail as possible, or visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.
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