KSC, PSU, UNH: Using Kaltura Capture to Record a Zoom Session Associated with a HIPAA Account

Task: There may be times when someone with a HIPAA Zoom account needs to record a Zoom meeting for purposes that do not fall under HIPAA requirements. Users should never follow the instructions in this article if there is HIPAA-sensitive content in the recording.


  1. Start your Zoom meeting as you normally would. If you need help, please refer to this related video about Starting a Zoom Meeting and Sharing a PowerPoint

  2. Once your Zoom meeting has started, you can then start a Kaltura Capture recording. To do this, please follow the instructions in the article Kaltura Capture: Getting Started.

    • Please note that you should not have to change any of your audio or video settings as they should default to those you used when you set up your Zoom session. Please confirm this prior to starting your Capture recording, though.  

  3. Kaltura or any other recording tool should never be used to record Zoom meetings where HIPAA information is present


User will be able to record a zoom meeting where HIPAA information is not present.

Further reading:

Zoom and HIPAA KB - Article - Zoom and HIPAA (unh.edu)

Need additional help?

Please fill out the myCourses webform or contact the Technology Help Desk on your local campus.

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Article ID: 2429
Wed 9/16/20 10:57 AM
Wed 2/7/24 9:41 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)