Endpoint Management: USNH Endpoint Management Standards

Summary

All equipment purchased with University funds, including grants, are USNH property and subject to USNH Policies concerning the Operation and Maintenance of Property. No personal funds shall be combined for the purchase of endpoints.  

For the most current version of the Cybersecurity Endpoint Management Standard, visit the USNH Cybersecurity Policies & Standards page and look in the “Device Management” Standards section.

 

Security and Compliance

Cybersecurity standards have been established to provide baseline configurations of endpoints and systems access requirements to mitigate risk to the individual, their data, and institution from cyber threats. 

USNH endpoints will usually be configured to authenticate using the end-user’s USNH Microsoft account into a non-administrator user profile (refer to the USNH Access Management standard). 

All endpoints will be configured to use USNH-approved management software to meet security compliance controls established by the USNH office of the Chief Information Security Officer (CISO). Windows devices are enrolled in Microsoft Intune and System Center Configuration Manager.  Apple Macs are enrolled in JAMF Pro. Both tools enforce patch compliance, security baselines, and timely software upgrades of standard USNH software packages.

 

Further Readings

USNH Cybersecurity Policies & Standards  

USNH Operation and Maintenance of Property 

 

Need additional help?

General Cybersecurity Services - Service Request 

To submit a support request, please fill out the ET&S Desktop Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person

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Related Services / Offerings (3)

Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.
The Cybersecurity team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.
USNH provides a set of standard computer models available for purchase. For instances where the standards do not meet business requirements, you may request an exception.