Summary
This article provides answers to a few frequently asked questions about Real-Time Captions in Microsoft Teams.
Questions
Where does Teams process the data it uses to provide live captions?
What data does Teams use to create the captions?
Who has access to this data?
Does Teams store any caption data?
If I don't want Teams to process this data to begin with, can I prevent it?
Answers
Where does Teams process the data it uses to provide live captions?
- We process the data in the geographical region where your organization is based.
- Back to Questions
What data does Teams use to create the captions?
- The Microsoft Automatic Speech Recognition (ASR) technology service, which generates Teams meeting captions, may use a meeting's subject, invitation, participant names, attachments, and recent emails of the participants to improve the accuracy of captions.
- Back to Questions
Who has access to this data?
- No one. Microsoft ASR involves no human intervention, and no one can access the meeting audio or any other meeting information at any time.
- Back to Questions
Does Teams store any caption data?
If I don't want Teams to process this data to begin with, can I prevent it?
Important Information
Microsoft reserves the right to restrict transcription and translation services, with reasonable notice, in order to limit excessive use and/or fraud, and to maintain service performance. These services include live captions, subtitles, and transcription functionality available across Office 365 products like Microsoft Teams, PowerPoint, Stream, and others.
Further Readings
Teams Meeting: Enabling Real-Time Captions
Use live captions in Microsoft Teams meetings - Microsoft Support
Need additional help?
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