Summary
This article walks through how you might appear as unverified and what to do. It also has general information about Unverified, Guest, and External users.
Content
Understanding Unverified, External, and Guest Users
Sometimes you will see the word “Unverified” next to a person’s name in a Teams meeting participants list. This usually means that the person joined the meeting via a link without logging into Teams.
You may also see "External" next to some participants names.
Additionally you may also see "Guest" next to some participant names.
If you would like to read about unverified, external or guest users in Teams: Microsoft has an article - Plan for meetings with external participants in Microsoft Teams
You can also learn more about Communicating with users from other organizations
If you want to find out more about Guest users please see our Knowledge Base article Team: Adding/Managing Guest Collaborators
Your Account Shows up as Unverified
Other participants can see that you are unverified, and you can also see yourself as unverified if you are not logged in with a recognized Microsoft account.
Depending on how the meeting is setup, unverified users may not have access to all of the meeting features. For this reason, USNH recommends that all USNH users sign in when prompted before joining a Teams meeting.
How-To
Task: Log into Teams When Joining a Meeting - in the App or Browser
Instructions
Step 1 - If you are already logged into Teams somewhere on your computer when you click a Teams link, you will be automatically signed into Teams.
Step 2 - If you are not logged in anywhere on your computer when you click a meeting link, you will be prompted to Type your name and Join Now or sign in.
Step 3 - Click the Sign in link rather than manually entering your name and clicking the Join now button.
Task: Changing an Unverified Status when in a Teams Meeting
Instructions
If you join a meeting without logging into Teams and notice that you are unverified:
Step 1 - Exit the meeting by clicking the Leave button.
Step 2 - A message should appear allowing you to Sign in
Outcome
You will learn how to join meetings as a verified user and begin to understand unverified, guest, or external user accounts.
Further Readings
Plan for meetings with external participants in Microsoft Teams
Communicating with users from other organizations
Team: Adding/Managing Guest Collaborators
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.