Summary

This article has instructions for how to re-use an image in more than one article in the TeamDynamix Knowledge Base (TDx KB). This article is for people who create and edit articles in the USNH TDx KB.

The process has two parts.  First, you need to find the image you want to re-use in an existing article in our USNH TDx KB and capture the image's URL. Second, you use that URL in the Image Properties in the other article where you want the image to appear.

The process is slightly different, depending on whether the image is an uploaded image or a pasted image. Instructions for both are given below. See Knowledge Base: Fixing Fuzzy or Small KB Images for additional information about these two methods of using images.

How-To

Instructions

Find and Capture the URL of the Image You Want to Use

Step 1 - View the article that has the image you want to re-use. Do not go into edit mode for this article.

Step 2 - Click on the image (single, normal click) to test what type of image it is. 

• If nothing happens, it is an uploaded image. Proceed with Step 3 below.
• If the image (thumbnail) opens into a full-size Image Viewer, it is a pasted image. Click the "View Image" button at the bottom of the Viewer and jump to Step 4 below.

Step 3 - Right-click (Windows) or Control-click (MacOS) on the image and choose Open Image in New Tab from the context menu.

Step 4 - On the tab with the image, copy the URL of the image from the browser address bar.

Note that the page title of the tab with the image shows the size of the image in pixels, e.g. "Viewer (713x149)"

Use the Image URL in Another Article

Step 5 - Open the article where you want to re-use the image. Click Edit Article to go into edit mode.

Step 6 - Click on the Image button in the middle toolbar.

Step 7 - Paste the URL into the URL field at the top of the "Image Info" tab, then click into the Alternative Text box. The Width and Height boxes will fill in with the image's original size values.

Click for full-size image

Step 8 - Type a description of the image into the Alternative Text field to assist users who cannot see the image and use screen readers.

Step 9 - Make sure the padlock symbol is locked (closed), then adjust the Width value to the desired round number smaller than the original width. 

• Maximum width that fits in the TDx KB in any browser is 700. 
• Maximum that fits on mobile in portrait mode is 300.
• Never make the width larger than the original or the image will be out of focus and fuzzy.

Step 10 - Type 1 in the Border field. 

Step 11 - Leave the Alignment field "<not set>", otherwise text will not wrap correctly.

Step 12 - Click OK to save the image into your article.

Example of Image Properties

Example for the image in Step 6 above with elements marked that you fill in. 

• The URL is filled in (though not completely visible in the field).
• Alternative Text is filled in.
• Padlock is locked and Width is set to 700 (the max that fits in TDx KB). Note that the original was 713 wide, so this value is less than the original.
• Border is 1.
• Alignment field is "<not set>" so text will wrap correctly.

Click for full-size image

Outcome

You are able to re-use an image from one article into another article.

Further Readings

Knowledge Base: Fixing Fuzzy or Small KB Images

KB Operations: Placeholder for Image URLs - only visible to Knowledge Workers.

• For assistance or questions about this article, submit a TeamDynamix Application Administration Knowledge Base Support Request describing what you are trying to do.

Need additional help?

Visit the TeamDynamix area in the Knowledge Base

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