Public articles regarding the TeamDynamix (TDx) Knowledge Base (KB) or TDx KB.

Categories (1)

Sample Articles using KB Templates

Articles that show the contents that you will get if you select various templates when creating or editing TeamDynamix Knowledge Base (TDx KB) articles.

Articles (8)

Pinned Article Knowledge Base: KB Style Guide Checklist

This Style Guide provides a list of items to check in knowledge base articles.  Confirm these items every time you review or create an article. This article is for anyone reviewing or writing articles in the TeamDynamix (TDx) Knowledge Base (KB).

Knowledge Base: Adding a New KB Article

This article explains how to add a New Article in the TeamDynamix (TDx) Knowledge Base (KB), for people with permission to do so in the USNH TeamDynamix system.

Knowledge Base: Fixing Fuzzy or Small KB Images

Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.

Knowledge Base: Managing KB Shortcuts

Learn how to create and modify Knowledge Base (KB) shortcuts, which allow an item (article or category) to appear in multiple locations (including multiple Client Portals) without recreating the item.

Knowledge Base: Reviewing KB Article Feedback

This article explains how to review customer feedback on articles in the TDx Knowledge Base.  Audience: KB workers.

Knowledge Base: Setting Default Font and Size

This article explains how to replace hard-coded fonts and sizes with the default font and size when editing knowledge base articles.  This article is for anyone editing articles in the TeamDynamix (TDx) Knowledge Base (KB).

Knowledge Base: Using the KB Editor Toolbars

Provides information about the toolbars in the TeamDynamix (TDx) Knowledge Base (KB) Editor.  This article is intended for KB editors.

TeamDynamix: Knowledge Base Reference Manual

Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.