EAB Navigate360: Clickable URL/Phone Number in Appointment Details

Task: Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment

Instructions:

When setting Availability users can now include a URL/Phone number text box to allow you to schedule a Teams session link (or other video meeting room link), or a phone number to connect via phone/conference line.

NOTE:  A Teams on-line link will overlap the field and appear questionable, however in all of our testing the link will work as expected.

NOTE: To add the URL/Phone number to previously set availabilities, you will need to edit or re-create the previous appointment availabilities.

After adding the URL/Phone number text, the link will be displayed and click able in the appointment confirmation, update and reminder emails.

For reference, access the Setting Availability knowledge base article.

As a reminder, you are not able to schedule any virtual, phone, or in-person appointment with a student if it conflicts with their scheduled class time.  You can view your students class schedule by clicking on the MORE tab on the student overview and selecting CALENDAR.

Outcome:

Users can expect to be able to set clickable URLs and phone numbers in appointments.

Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.

For additional Training please visit the TLT Docs & Training site.

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Details

Article ID: 2183
Created
Mon 3/16/20 3:48 PM
Modified
Thu 5/2/24 11:57 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)