Outlook: Sending an Email Message using a Proxy Address

Summary

This article describes how to send as a Proxy Address in Microsoft 365. A Proxy Address is an additional email address for a Primary Mailbox. Historically, proxy addresses could not send mail, however, this feature allows users to do so. A good example of this is how in our consolidated Microsoft 365 environment, you may have affiliations with more than one system campus. Now, you are able to send to either address, not just your primary.

 

How-To

Task: To select the proxy addresses displayed in the From drop-down menu.

Instructions

Step 1 - Sign in to Outlook on the Web at https://outlook.office.com  

Step 2 - Select Settings > Mail > Compose.

  • Note: The default menu that opens when you open the setting tab is the Mail tab

Step 3 - Scroll down in the Compose section, then in the Addresses to send from section, select the proxy addresses to include from the options shown.

  • Note: The proxy addresses shown are controlled by your affiliation with the University System of New Hampshire. If there are questions on why you do or do not have a specific address, contact your HR department (Employees) or University Registrar's Office (Students).

Example list of "Addresses to send from" in the Outlook Mail settings Compose section.

 

Step 4 - Click Save.

 

Outcome

The From drop-down menu is populated with the proxy addresses that are selected.

List of addresses under the "From" option on a new email.

 

Back to top

 

Task: To send a message using a proxy address.

Instructions

Step 1 - Sign in to Outlook on the Web at https://outlook.office.com  

Step 2 - Click New Message.

Step 3 - Next to the Send button, the "From" dropdown will appear with the default proxy address selected.

Step 4 - Expand the dropdown menu using the down-arrow icon  on the right hand side.

The "From" field next to the "Send" button

 

Step 5 - Select a proxy address to send from.

List of addresses under the "From" option on a new email.

 

Step 7 - Complete and Send the email message.

 

Outcome

The selected proxy address displays as the sender of the message in the recipient's mail box.

Sent email with selected "From" address marked.

 

Back to top

 

Need additional help?

Submit an Email Services support request with as much detail as possible, or visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

Learn more about the great tools our Microsoft 365 Learning sites offer!

 

Print Article