Kaltura - Captioning - Differences between Professional and Teaching and Learning Technologies

Instructions:

Professional Services:

• Requested through Student Accessibility Services (SAS)
• The professional caption costs money.  It is paid for by central funds so the individual academic department isn't paying
• Costs is $60 per hour
• There are also some established turn around times, etc as part of the professional service.
• The professional services can also do multiple languages
• Typically used when a student in class has registered with SAS

Teaching and Learning Technologies Services:

• Machine captioning is done automatically and is ~80% accurate. Machine captioning may need to be cleaned up.
• Request edits by submitting a ticket here:  TLT Captioning Service
• The TLT caption cost is Free. 
• Turnaround times are approximately +/- 48 hours
• TLT can not caption foreign languages
• TLT reserves the right to review and/or deny any captioning requests, in particular, due to any technical issues (audio quality, etc) that may inhibit our ability to caption. 
• Captions will be ~99% accurate

Need additional help?

Please contact the Service Desk as 603-862-4242. Please fill out the Lecture Capture web form with as much information as possible or contact the Technology Help Desk on your local campus.