Kaltura - Captioning - Differences between Professional and Teaching and Learning Technologies

Task: This article will outline the differences between the paid for professional services available for captioning and those captioning services that Teaching and Learning Technologies offers.

Instructions:

Professional Services:

  • Requested through Student Accessibility Services (SAS)
  • The professional caption costs money.  It is paid for by central funds so the individual academic department isn't paying
  • Costs is $60 per hour
  • There are also some established turn around times, etc as part of the professional service.
  • The professional services can also do multiple languages
  • Typically used when a student in class has registered with SAS

Teaching and Learning Technologies Services:

  • Machine captioning is done automatically and is ~80% accurate. Machine captioning may need to be cleaned up.
  • Request edits by submitting a ticket here:  TLT Captioning Service
  • The TLT caption cost is Free. 
  • Turnaround times are approximately +/- 48 hours
  • TLT can not caption foreign languages
  • TLT reserves the right to review and/or deny any captioning requests, in particular, due to any technical issues (audio quality, etc) that may inhibit our ability to caption. 
  • Captions will be ~99% accurate

Need additional help?

Please contact the Service Desk as 603-862-4242. Please fill out the Lecture Capture web form with as much information as possible or contact the Technology Help Desk on your local campus.

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