M365: Information on Email Name Change


All USNH institutions were unified into a single M365 tenant in 2021.  This article will provide information on some of the changes users may have noticed regarding their email.



Email domains updated

  • Keene State College: @ksc.keene.edu changed to @keene.edu
  • UNH Durham & Manchester: @wildcats.unh.edu changed to @unh.edu
    • Granite State College: @go.granite.edu changed to @granite.edu (GSC later merged into UNH, June 2023)
  • UNH Law: @unhlaw.unh.edu changed to @law.unh.edu
  • PSU: @plymouth.edu remained @plymouth.edu (no change)
  • USNH: @usnh.edu remained @usnh.edu (no change)


Additional email domain change details

  • All institution and location email aliases are now: firstname.lastname@primaryinstitution.edu
  • For instances with more than one user with the same name, the alias might be: firstname.lastname.number@primaryinstitution.edu
  • Faculty, staff and students with multiple roles within USNH institutions will have one account
    •  Sent emails will reflect the primary institution affiliation based on data from USNH Human Resources (HR) and institutional Student Information Systems (SIS)
  • Users will notice their identity as username@usnh.edu under their account name in Office apps. 
  • Users that had an email in the older format, the old email address remains active and forwards to the newer email address, 
  • All new users are set up with the newer email address format.


Need additional help?

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

Learn more about the great tools our Microsoft 365 Learning sites offer!

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

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Article ID: 3994
Thu 5/6/21 3:14 PM
Mon 5/6/24 11:09 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office