Microsoft Licensing: Removing Corrupted Office License Files on a Mac

Summary

This article explains how to run the license removal tool, removing all corrupted Office for Mac license files. This allows you to not only view, but to edit and save documents.

 

How-To

Task: To run the license removal tool, removing all corrupted Office for Mac license files. 

 

Instructions

Step 1 - Sign out of and close all your Office applications.

Step 2Download the license removal tool 

Step 3Run the license removal tool 

Step 4 - Open and sign into your Office applications.

 

Outcome

All Office files have been removed, and you can now view, edit, and save documents.

 

Important Information

If you are still unable to view, edit, and save documents, Click File > Activate Office and Sign into your Office applications.

 

Further Readings

Download the license removal tool 

Run the license removal tool 

  

Need additional help?

For additional Training please visit the Teaching & Learning Technologies Training site

To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.

Details

Article ID: 4317
Created
Tue 1/18/22 3:33 PM
Modified
Tue 10/24/23 9:55 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office