Zoom Transition: Create or Maintain Basic Zoom After July 1st Transition

Summary

This article covers steps to maintain access to either a Basic or purchased Zoom license after the July 1, 2025, transition and also how to set up a new Zoom account. 

 

How-To

 
Task: AFTER July 1, 2025 - Maintaining Zoom Access

 

Instructions

 

Option 1 - Create a New Basic Account - this will not contain any of your historical data. 

Step 1 - Log out of your current Zoom sessions.

Step 2 - If you want to create a NEW account go to zoom.com and click on Sign Up Free

Step 3 - Follow the Sign Up Instructions 

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Option 2 - Maintain a Basic Zoom Account with your current KSC/PSU/UNH information - this will maintain your historical campus Zoom information (Including but not limited to: Profile Picture, Scheduled Meetings, and Personal Meeting ID).*see note 

Step 1 - Log out of current Zoom sessions. 

Step 2 - If you want to maintain your current account Go to zoom.com and click on Sign Up Free

Step 3 - Verify your birth year.

Step 4- You must enter your CAMPUS email address as username@campus.edu,  in the email address field like jbd2519@keene.edu, jbd2519@plymouth.edu, or jbd2519@unh.edu. DO NOT use your firstname.lastname@campus.edu email address, also DO NOT use @usnh.edu.  Please do not use any of the other sign in options on the bottom of the page. 

  • Your username is usually initials of your name followed by some numbers, (e.g. jbd2519).
  • Your campus is @keene.edu, @plymouth.edu, or @unh.edu
  • USNH System Office employees use @unh.edu as their campus.
  • Note: It is important to use your username@campus.edu email address to pull over existing meetings, settings, and other associated materials. 

A screenshot of the email address entry box on the Zoom sign up page where you would input your email address.

 

Step 5 - Verify your account through email verification. Zoom will send an email with a six-digit code. This code may go to an unanticipated email folder, so be sure to check your junk or spam folders.

Step 6 - Create a password.

*Note: if you have qualified for an extension on your account until August 25th, please follow the same process. 

Important: If you are leaving USNH and want to continue to use your Zoom account, consider Changing the email associated with your Zoom account  .

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Outcome

You will now have access to either to a new Basic Zoom account or a Basic account with settings from UNH, Keene, or Plymouth State for Zoom account for continued Zoom access after July 1, 2025.  You will sign in with your @campus.edu email address and the password you created above.

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Need additional help?

Zoom Support  

Changing the email associated with your account 

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For USNH password issues you must call or visit the Help Desk in person.  For Zoom password issues after July 1, 2025, contact Zoom Support .

 

 

 

 

 

 

 

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