Summary
This article covers steps to maintain access to either a Basic or purchased Zoom license after the transition.
How-To
Task: AFTER July 1, 2025 - Maintaining Zoom Access
Instructions
Step 1 - Log out of your current Zoom sessions.
Step 2 - Go to Zoom Signup - https://zoom.us/signup
Step 3 - Verify your birth year.
Step 4 - You must enter your CAMPUS email address as username@campus.edu, like jbd2519@keene.edu, jbd2519@plymouth.edu, or jbd2519@unh.edu. DO NOT use your firstname.lastname@campus.edu email address.
- Your username is usually initials of your name followed by some numbers, (e.g. jbd2519).
- Your campus is @keene.edu, @plymouth.edu, or @unh.edu
- USNH System Office employees use @unh.edu as their campus.
- Note: It is important to use your username@campus.edu email address to pull over existing meetings, settings, and other associated materials.
Step 5 - Verify your account through email verification. Zoom will send an email with a six-digit code. This code may go to an unanticipated email folder, so be sure to check your junk or spam folders.
Step 6 - Create a password.
Outcome
You will now have access to either a Basic or purchased Pro Zoom account for continued Zoom access after July 1, 2025. You will sign in with your @campus.edu email address and the password you created above.
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Need additional help?
Zoom Support
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For USNH password issues you must call or visit the Help Desk in person. For Zoom password issues after July 1, 2025, contact Zoom Support .