Technology

Request support for Technology Tools and Services.

Categories (12)

Accounts & Access

Services include Access Management, Authentication Services, and Password Management.
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Computers & Printing

Full support for USNH computers and equipment, best-effort diagnostic assistance for personal devices. Help with institutional computer purchase requests and disposal of old USNH computing equipment.
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Wi-Fi & Network

Services include network design, firewall services, virtual private network, wifi and wired networks.
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Software & Applications

Help installing software, best-effort help on using software. Guidance for purchasing software for USNH business needs.
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Learning Tools & Services

Services include academic computing, learning management and virtual teaching.
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Email & Communication

Services include Faculty/Staff Email, Student Email, Video Chat and Messaging.
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Portal, Websites & Digital Signage

Services include Telephone, Web & Mobile Services, Digital Signage, Video Conferencing
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Phones & Web Conferencing

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Admin & Business Systems

Services include Advancement/Student/HR/Finance information services, Printing, Facility and Asset Management.
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Servers & Storage

Services include file shares, personal computer backups, website hosting.
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IT Security

Services include Cybersecurity services, encryption, security scanning software, antivirus.
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Data, Reporting & Project Management

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