Teaching and Learning Technologies along with various departments has purchased several software packages for use by the entire university system. These applications are being used by faculty and students to enhance existing courses through the use of computer technology.
The University provides an automated software update and installation service for all computers running Microsoft Windows which is managed by Intune.
If you need to install an application that is not in the Company Portal, complete this form to suggest a new software package to be considered
Cloud Storage & Filesharing services enable you to store, collaborate, and share information; it can be accessed through your computer, phone or tablet. You can upload content, organize files, share links to files, manage file and folder permissions as well as collaborate with colleagues both inside and outside the University System anytime, anywhere, from any device.
The approved Cloud Storage for USNH is: Microsoft 365 OneDrive, SharePoint, and Microsoft Teams.
This form is the recommended method for faculty and staff to request software needed for the upcoming fall/spring semester to ensure the software is ready for usage.
Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.
Enterprise Technology & Services is developing support for Microsoft Integrated Services (MIS) Microsoft 365 (email, OneDrive, SharePoint, and Teams) as part of our work to consolidate the Microsoft environment across all of our USNH institutions. This consolidation will provide an environment that seamlessly supports sharing files and collaborating among all USNH institution members. MIS includes Email, OneDrive, Teams, and SharePoint. These applications also support creating and sharing files with products like Word, Excel, and PowerPoint. Microsoft is providing training for USNH customers.
A list of Frequently Asked Questions can be found here-
https://td.usnh.edu/TDClient/60/Portal/KB/Artic...Use the “Request Support” button to the right for questions regarding Microsoft Integrated Services
Microsoft Office 365 (O365, M365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.
Faculty and staff may request additional Office 365 licenses such as Microsoft Visio, Microsoft Project, Power BI, or access to free Windows Server Standard.
Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, share files and collaborate on documents, and get work done with teams across the organization.
Review the following before submitting a request:
If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.
The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.
If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.
In this request form, you will need to identify each workstation by device name, so that ET&S can establish administrative privileges for your secondary account on those devices specifically. You may also upload a list of devices using the Attachment field.
You will also need to provide a description of the devices and what their purpose is, along with a detailed description of the justification/business need for you to have administrative control.
The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology acquisition (whether it is free or requires purchase).
Zoom is an easy-to-use web conferencing and web classroom platform.