This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

The Cybersecurity team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.

The University provides an automated software update and installation service for all computers running Microsoft Windows which is managed by Intune.

If you need to install an application that is not in the Company Portal, or you need support for intune, please choose from the options on the right.

Media equipment is available for circulation and may be used without charge by the faculty, staff and students of Keene State College for academic purposes. 

The Help Desk at Keene State has an inventory of laptops available for faculty, staff, and students to be used for academic purposes or special events. Employee loans are intended to be short-term. Student loans can be up to one academic year, with renewal as needed. Your request is dependent on availability of a laptop and a Help Desk staff member will confirm your reservation.

WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

All applications for Investigator status should be submitted to the Senior Vice Provost for Research, Economic Engagement and Outreach or their designee prior to submitting the Intent to Submit Form for the proposed project. Approval to serve as an Investigator must be approved prior to proposal submission.

In compliance with state law, the University System of New Hampshire provides access to public records, as defined by RSA 91-A: http://www.gencourt.state.nh.us/rsa/html/VI/91-... . Please refer to RSA 91-A to be sure that your information request falls under this state law.

* If you would like information regarding one of our campuses, courses or degrees offered, please contact the Outreach and Enrollment Center: https://www.usnh.edu/our-institutions/outreach-...

The Cybersecurity Operations team is available to assist in responding to and investigating events and incidents that may have information security implications (e.g. Red Flag, Compromised Account, Unauthorized Access, etc.)

The University System of New Hampshire (USNH) licenses and supports a large variety of software for use by students, faculty and staff.

The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.

Student Response Systems provide real-time polling capabilities in the classroom via dedicated "clicker" hardware, the use of mobile devices, or a web application.

Submit contracts for review by USNH Procurement Contract manager.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

Initiate a Sourcing Event with Procurement (formerly known as a Bid Process).

Hospitality and Campus Services - IT Division supports everything that is Point of Sale, Dining Hall entry, AMC, and Campus Services office hardware. Software supported includes Transact desktop application, Transact Reporting, Cloud Point of Sale, Morpho Biometrics, Adaptive Issuance, Online Photo Submission, Food Pro, Fusion, SC Logic.

Help with courses that are offered to those within and outside the University system. This is not the webform for traditional course offerings.

The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, and analysis and research.

In Workday, a "Contingent Worker" in the context of higher education refers to a non-employee individual who is hired on a project-based or short-term basis to fulfill specific needs within the university system. Managers and Department Admins can use this form to request a new Contingent Worker contract, extend an existing Contingent Worker contract, or end an existing Contingent Worker contract in Workday.

The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.

To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.

Messages quarantined as High Confidence Phishing by Microsoft have met specific conditions; whether it’s suspicious message composition commonly seen in phishing messages, inclusion of suspicious or malicious links or attachments, or even poor sender reputation. Once quarantined as High Confidence Phishing, the message must be reviewed by USNH CyberOps to ensure it presents no real threat to USNH IT Systems and the community prior to its release.

The User Content Repository provides a content repository for files related to administrative offices’ mission critical business processes.

TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.

The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology acquisition (whether it is free or requires purchase).