Licenses and support for a broad range of software, including Microsoft 365 and Adobe, available to students, faculty, and staff

Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

In compliance with state law, the University System of New Hampshire provides access to public records, as defined by RSA 91-A: http://www.gencourt.state.nh.us/rsa/html/VI/91-... . Please refer to RSA 91-A to be sure that your information request falls under this state law.

* If you would like information regarding one of our campuses, courses or degrees offered, please contact the Outreach and Enrollment Center: https://www.usnh.edu/our-institutions/outreach-...

The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.

Supporting USNH campus printing needs in IT labs and collaborative spaces. Includes cloud printing with PaperCut.

Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.

For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.

New Supervisory Org:

Make a request using this form if you are unable to go through the job change process to assign a new manager within Workday.

Go to Employee Profile > Related Actions > Job Change > Start Job Change > Move to New Manager to assign a member of your team to report to a new manager (and retain all other current attributes of their job). If the new manager’s supervisory org does not exist or cannot be found in the search, then proceed with this service request to set up the new manager with a supervisory organization in Workday.


Update Existing Supervisory Org:

Please be sure to provide the Organization ID (Reference ID) for the existing supervisory org, and any data elements that need to be updated. Updates to the organization assignments will not automatically default to existing positions under the org. Use the Change Organization Assignments for Worker business process to update the position.

The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.

The Parent Portal service is a self service application enabling student-authorized users to view billing account information, financial aid, grades, and make payments.

Salesforce Marketing Cloud Directed Communication tool is available for approved users to send mass emails to faculty, staff, and students at UNH.

The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.

Request access to One Leavitt Lane or report issues with existing access.

myPortal (aka Pathify) provides a central location for all USNH students, faculty, and staff to gain access to campus specific information, announcements and resources based on, and branded to, their unique institution and role. It can be reached at my.usnh.edu

Help with your accounts and password

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

Please complete the sections of the form as much as possible. It’s understood there might be some tentative information that can be updated after the form is submitted. This form is required a minimum of 4 WEEKS in advance of the submission date.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

The Business Applications Support service provides assistance and support for business applications utilized within USNH.

In Workday, a "Contingent Worker" in the context of higher education refers to a non-employee individual who is hired on a project-based or short-term basis to fulfill specific needs within the university system. Managers and Department Admins can use this form to request a new Contingent Worker contract, extend an existing Contingent Worker contract, or end an existing Contingent Worker contract in Workday.