My Recently Visited Services
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Enterprise Technology & Services operates and maintains the phone system for all USNH institutions which are available to all faculty and staff.
Questions on how to submit supplier invoice or credit memo for processing, questions regarding AP Payment Forms in UShop, questions regarding Awards, gifts or prize payments, stop or void payment requests, 1099 Annual Tax Reporting inquires, 1042-S Annual Tax Reporting inquires, and General Accounts Payable inquires.
For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.
*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).
The Business Applications Support service provides assistance and support for business applications utilized within USNH.
Questions and support related to Benefits or Leave of Absence
This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.
Report a problem or ask a question regarding technology in a classroom or learning space.
Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.
Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to many USNH resources such as an email, M365, student and financial systems, and the Learning Management System (MyCourses)
Please complete the Cybersecurity Exception Request form with academic/business unit leadership and sign the approval before submitting it. If you would like to meet with a Cybersecurity GRC analyst to assist with the form, please inform the team using the TeamDynamix ticket.
For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.
You may also contact your Campus HR Business Partner:
For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr
The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.
TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.
To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.
The Cybersecurity Operations team is available to assist in responding to and investigating events and incidents that may have information security implications (e.g. Red Flag, Compromised Account, Unauthorized Access, etc.)
Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.
The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.
Submit a project proposal for Long Range Technology Program funding.
EAB Navigate, collaborative student success management system, provides services for students to connect with advisors and faculty. The tool is branded as My Wildcat Success, aka myWildcatSuccess (mWS) at UNH. For all institutions EAB Navigate provides features for appointment scheduling, student academic progress tracking, advisor and student support services collaboration, and reporting on student success metrics.
Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.
Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).
Review the following before submitting a request:
If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.
The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.
If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.