My Recently Visited Services
Canvas is Keene State’s learning management system, used by students and faculty to access course materials and check their progress in their course.
The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology acquisition (whether it is free or requires purchase).
Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.
Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.
Report a problem or ask a question regarding technology in a classroom or learning space.
Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.
Review the following before submitting a request:
If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.
The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.
If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.
In this request form, you will need to identify each workstation by device name, so that ET&S can establish administrative privileges for your secondary account on those devices specifically. You may also upload a list of devices using the Attachment field.
You will also need to provide a description of the devices and what their purpose is, along with a detailed description of the justification/business need for you to have administrative control.
Microsoft Office 365 (O365, M365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.
Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.
Faculty and staff may request additional Office 365 licenses such as Microsoft Visio, Microsoft Project, Power BI, or access to free Windows Server Standard.
This service should only be used to request background checks for the following:
Graduate Assistantships (GA/TA/RA)
Volunteers
Rechecks/Annual Requirements for Youth Programs (every 3 years) or Youth Skills Camps (annual) for current employees
Motor Vehicle Searches for required current employees (every 3 years) and students (annual)
Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).
myPortal (aka Pathify) provides a central location for all USNH students, faculty, and staff to gain access to campus specific information, announcements and resources based on, and branded to, their unique institution and role. It can be reached at my.usnh.edu
All use of USNH institutional information must be approved by the appropriate data steward including use of institutional data housed in one system or application that will be uploaded/sent/feed into another system or application. The Data Access Request process facilitates requesting, approving, and tracking requests for access to and use of data.
Data visualization software allows you to connect to data and use it to create interactive, sharable reports that help to answer critical business questions.
Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.
Request IT changes, post informational events to the change calendar, and find answers to change related questions.
Website & Mobile Development & Design services include Drupal development, information architecture, and systems integration.
We offer comprehensive support to ensure the seamless operation of payment systems and compliance needs, such as credit card readers, Merchant IDs (Wells Fargo Merchant Services), and PCI compliance & training.
Salesforce Marketing Cloud Directed Communication tool is available for approved users to send mass emails to faculty, staff, and students at UNH.
Request access for a Keene State College (KSC) student worker whose job responsibility requires access to information located on the Q drive &/or for them to login with a unique profile to a faculty/staff workstation. The student will not be able to access faculty/staff documents or email and will not be able to install any software.
Help with courses that are offered to those within and outside the University system. This is not the webform for traditional course offerings.