Student Response Systems provide real-time polling capabilities in the classroom via dedicated "clicker" hardware, the use of mobile devices, or a web application.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, data warehousing, and analysis and research. Supported Service Lines: WebI, Infoburst, Power BI, Tableau, Data Galaxy

The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.

The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.

Plymouth State offers wireless and wired network connectivity for your devices.

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

If you think a FOAPAL is mapping to an incorrect FDM, use this form to request to request to request a review from Finance Department.

Leveraging the Acunetix Web Vulnerability Scanner (WVS), Enterprise Technology & Services allows application developers to request scans of their development sites before rolling into production to determine if any vulnerabilities exist.

Colleague Information System Accounts are issued to KSC employees upon request. The account is to be used only by the staff, faculty, or student worker to whom the account is assigned, and only to perform administrative or advising duties as related to the employee’s position at KSC.

Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.

Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.

In compliance with state law, the University System of New Hampshire provides access to public records, as defined by RSA 91-A: http://www.gencourt.state.nh.us/rsa/html/VI/91-... . Please refer to RSA 91-A to be sure that your information request falls under this state law.

* If you would like information regarding one of our campuses, courses or degrees offered, please contact the Outreach and Enrollment Center: https://www.usnh.edu/our-institutions/outreach-...

Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

A Virtual Private Network (VPN) is used to connect securely to a remote network via the Internet. This is especially important if you are traveling and using an unfamiliar network (I.e. airports, coffee shops, etc.) PSU maintains a VPN so that employees can access files, applications, printers, and other resources on the office network without compromising security.

Lecture capture is an umbrella term describing any technology that lets instructors digitally record their lectures (using audio and/or video, screen capture, or PowerPoint slides) and make those recordings available to students.

The EMS Desktop Client Software is used by campus space owners/administrators and event service providers to manage requests submitted for space.

****FOR ET&S USE ONLY****
​​​​​​​Use this form to request assistance from the ET&S Business Services team

Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.

The KSC Remote Access/VPN solution was developed to protect KSC data within the KSC network. It enables authorized users secure/encrypted access to the KSC network and to KSC IT resources. It is implemented using the Pulse Secure client software for both PC and Mac OSX users.

This service should only be used to request background checks for the following:

Graduate Assistantships (GA/TA/RA)
Volunteers
Rechecks/Annual Requirements for Youth Programs (every 3 years) or Youth Skills Camps (annual) for current employees
Motor Vehicle Searches for required current employees (every 3 years) and students (annual)

Report a problem or ask a question regarding technology in a classroom or learning space.

Learning Space Technologies has a large catalog of portable audiovisual equipment for your course or course requirement.