Accounts, Passwords, & Access

Services include Access Management, Authentication Services, and Password Management.

Categories (1)

Services (12)

Account and Password Help

Help with your accounts and password

Multi-Factor Authentication (MFA)

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to many USNH resources such as an email, M365, student and financial systems, and the Learning Management System (MyCourses)


MyAccount is the USNH password change and account claiming tool.

Privileged Access Management

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

USNH Single Sign-On (SSO) Integration

Use this form to request a single sign-on relationship with an application or service, allowing members of our community to securely log in using their institutional credentials.

Service owners who already have a single sign-on relationship with an existing application can also use this form to request updates or report issues.

Identity and Access Systems Administration

Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.

KSC Colleague Viewer Access Request

Colleague Information System Accounts are issued to KSC employees upon request. The account is to be used only by the staff, faculty, or student worker to whom the account is assigned, and only to perform administrative or advising duties as related to the employee’s position at KSC.

KSC Remote Access Request

The KSC Remote Access/VPN solution was developed to protect KSC data within the KSC network. It enables authorized users secure/encrypted access to the KSC network and to KSC IT resources. It is implemented using the Pulse Secure client software for both PC and Mac OSX users.

KSC Sponsored Account

The KSC Sponsored Account request process is intended for use by KSC faculty and staff who are sponsoring a guest who need access to campus network resources for a short period of time.

KSC Student Q Drive Access

Request access for a Keene State College (KSC) student worker whose job responsibility requires access to information located on the Q drive &/or for them to login with a unique profile to a faculty/staff workstation. The student will not be able to access faculty/staff documents or email and will not be able to install any software.

HR Background Check

This service should be used to request background checks for the following:

Graduate Assistantships (GA/TA/RA)
Rechecks/Annual Requirements for Youth Programs (every 3 years) or Youth Skills Camps (annual) for current employees
Motor Vehicle Searches for required current employees (every 3 years) and students (annual)

Student Preferred Name Display

UNH Students may indicate a preferred first name that will appear in documents internal to UNH.

Please use this form only if you have designated a Preferred First Name with the UNH Registrar and it is not used/displayed somewhere you feel it should be.