For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.

You may also contact your Campus HR Business Partner:

For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr

The Business Applications Support service provides assistance and support for business applications utilized within USNH.

Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.

TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.

This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.

Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.

Help with your accounts and password

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.

Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.

Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.

Questions on how to submit supplier invoice or credit memo for processing, questions regarding AP Payment Forms in UShop, questions regarding Awards, gifts or prize payments, stop or void payment requests, 1099 Annual Tax Reporting inquires, 1042-S Annual Tax Reporting inquires, and General Accounts Payable inquires.

The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.

Questions and support related to Benefits or Leave of Absence

Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.

Please complete the Cybersecurity Exception Request form with academic/business unit leadership and sign the approval before submitting it. If you would like to meet with a Cybersecurity GRC analyst to assist with the form, please inform the team using the TeamDynamix ticket.

The Business Applications Project Request service facilitates project requests for a variety of business applications used within USNH.

Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.

In Workday, a "Contingent Worker" in the context of higher education refers to a non-employee individual who is hired on a project-based or short-term basis to fulfill specific needs within the university system. Managers and Department Admins can use this form to request a new Contingent Worker contract, extend an existing Contingent Worker contract, or end an existing Contingent Worker contract in Workday.

Request Windows Server or Enterprise Application installation or support.