Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.

TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.

The Business Applications Support service provides assistance and support for business applications utilized within USNH.

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.

Help with your accounts and password

For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.

You may also contact your Campus HR Business Partner:

For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr

Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.

Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.

Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.

Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.

Please complete the Cybersecurity Exception Request form with academic/business unit leadership and sign the approval before submitting it. If you would like to meet with a Cybersecurity GRC analyst to assist with the form, please inform the team using the TeamDynamix ticket.

Website & Mobile Development & Design services include Drupal development, information architecture, and systems integration.

Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.

Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.

To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.

Questions and support related to Benefits or Leave of Absence

USNH provides a set of standard computer models available for purchase. For instances where the standards do not meet business requirements, you may request an exception.

This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.

The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.

Teaching and Learning Technologies along with various departments has purchased several software packages for use by the entire university system. These applications are being used by faculty and students to enhance existing courses through the use of computer technology.