For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

The Business Applications Support service provides assistance and support for business applications utilized within USNH.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

Licenses and support for a broad range of software, including Microsoft 365 and Adobe, available to students, faculty, and staff

For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.

You may also contact your Campus HR Business Partner:

For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr

Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.

Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.

Questions and support related to Benefits or Leave of Absence

The UNH Event Services Portal (25Live) is the website used by the campus community to request campus space for meetings and events, and to request event services such as parking.

The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.

Questions on how to submit supplier invoice or credit memo for processing, questions regarding AP Payment Forms in UShop, questions regarding Awards, gifts or prize payments, stop or void payment requests, 1099 Annual Tax Reporting inquires, 1042-S Annual Tax Reporting inquires, and General Accounts Payable inquires.

Help with your accounts and password

Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.

To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.

Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.

Enterprise Infrastructure Services - Operations, Project Requests, & Database Support

The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.

The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, data warehousing, and analysis and research. Supported Service Lines: WebI, Infoburst, Power BI, Tableau, Data Galaxy

Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.

Please complete the Cybersecurity Exception Request form with academic/business unit leadership and sign the approval before submitting it. If you would like to meet with a Cybersecurity GRC analyst to assist with the form, please inform the team using the TeamDynamix ticket.