For general support requests and questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).

For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.

You may also contact your Campus HR Business Partner:

For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr

Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.

Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).

The Business Applications Support service provides assistance and support for business applications utilized within USNH.

Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.

To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.

Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.

Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.

This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.

Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.

TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.

Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.

Help with your accounts and password

Questions and support related to Benefits or Leave of Absence

Website & Mobile Development & Design services include Drupal development, information architecture, and systems integration.

In Workday, a "Contingent Worker" in the context of higher education refers to a non-employee individual who is hired on a project-based or short-term basis to fulfill specific needs within the university system. Managers and Department Admins can use this form to request a new Contingent Worker contract, extend an existing Contingent Worker contract, or end an existing Contingent Worker contract in Workday.

Questions on how to submit supplier invoice or credit memo for processing, questions regarding AP Payment Forms in UShop, questions regarding Awards, gifts or prize payments, stop or void payment requests, 1099 Annual Tax Reporting inquires, 1042-S Annual Tax Reporting inquires, and General Accounts Payable inquires.

New Supervisory Org:

Make a request using this form if you are unable to go through the job change process to assign a new manager within Workday.

Go to Employee Profile > Related Actions > Job Change > Start Job Change > Move to New Manager to assign a member of your team to report to a new manager (and retain all other current attributes of their job). If the new manager’s supervisory org does not exist or cannot be found in the search, then proceed with this service request to set up the new manager with a supervisory organization in Workday.


Update Existing Supervisory Org:

Please be sure to provide the Organization ID (Reference ID) for the existing supervisory org, and any data elements that need to be updated. Updates to the organization assignments will not automatically default to existing positions under the org. Use the Change Organization Assignments for Worker business process to update the position.

The Business Applications Project Request service facilitates project requests for a variety of business applications used within USNH.

The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.

Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.

Please complete the Cybersecurity Exception Request form with academic/business unit leadership and sign the approval before submitting it. If you would like to meet with a Cybersecurity GRC analyst to assist with the form, please inform the team using the TeamDynamix ticket.

The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology acquisition (whether it is free or requires purchase).

Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.