Popular Services
This form is to be utilized by current and prospective suppliers and providers of services/goods to USNH institutions. They may use this form to ask a question or submit requested information to USNH Source-to-Pay.
For internal campus support, use this URL:
td.usnh.edu/TDClient/60/Portal/Requests/ServiceCatalog/Category/83/Source-to-Pay-S2P
*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).
Have questions or need support related to Payroll? Some services we support in this area are payroll processing, payroll deductions and withholdings, labor distribution and redistribution changes, and self-service payroll support (including W4, W2, and Direct Deposits).
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Non-Student Accounts Receivable (NSAR) is a part of the USNH Financial Operations Center (FOC). The NSAR team is responsible for processes related to billing/invoicing, receiving/processing payments and managing deposits.
Licenses and support for a broad range of software, including Microsoft 365 and Adobe, available to students, faculty, and staff
The Business Applications Support service provides assistance and support for business applications utilized within USNH.
For current employees and managers to request assistance with job-related changes including FTE changes, additional or supplemental pay, bonus payments, temporary assignments, employee separations and other HR related inquiries.
You may also contact your Campus HR Business Partner:
For a list of HR Business Partners at UNH and their areas of responsibility, please visit https://www.unh.edu/hr/contact-hr/hr-business-p...
For the Keene HR team, please visit https://www.keene.edu/office/hr/
For the Plymouth HR team, please visit https://www.plymouth.edu/faculty-staff-resources
For the USNH System Office HR team, please visit https://www.usnh.edu/human-resources/contact-hr
Questions on how to submit supplier invoice or credit memo for processing, questions regarding AP Payment Forms in UShop, questions regarding Awards, gifts or prize payments, stop or void payment requests, 1099 Annual Tax Reporting inquires, 1042-S Annual Tax Reporting inquires, and General Accounts Payable inquires.
Please use this form to request assistance, additional information or submit questions regarding USNH Recruiting & Onboarding which includes topics such as: I-9 Questions, Recruitment Assistance, Offer/Hiring Process, Background Check Process, Onboarding, and New Hire & Orientation.
Request help or ask questions about budget, planning, financial reporting, banking, and financial compliance, including taxation.
Search the Service Catalog to find specific service(s) for your issue - https://td.usnh.edu/TDClient/60/Portal/Requests...
Submit a general request if you cannot find a specific service to address your issue.
This form should be used to submit inquiries regarding the following: General questions regarding Expense Reports, Travel Advance Requests and Reconciliation, and USNH Travel Policy Questions. For questions or support regarding Pcards, please use the Procurement Support/Inquiry form.
To report issues or request support for tracking time within Workday, accessing historical information in UKG (Kronos), or requesting time off.
Questions and support related to Benefits or Leave of Absence
TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.
Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.
Review the following before submitting a request:
If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.
The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.
If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.
POs may be closed without submitting a service request. PO closures may be completed by a department representative with the UShop Requester Role, directly in UShop. For instructions on this process, see the Streamlined PO Close Process to Support Year End Activities Knowledge Base Article or ask the USNH Source-to-Pay Chatbot.
Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.
Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.
The Software Development team provides services to help you build, maintain and improve your website and mobile applications, including USNH-branded sites; faculty, student and lab sites; and custom research sites and apps. We offer training and support for Drupal websites and self-service access to USNH-hosted WordPress platforms. We also support analytics and SEO tools to help strengthen your web presence.
Work requests are monitored Monday-Friday from 7:30am to 4:00pm. Emergency issues should be report to Campus Safety at 603-358-2228.