The university provides an automated software update and installation service for all computers running Microsoft Windows and being managed by Configuration Manager.
If you need to install an application that is not in the Software Center catalog, complete this form to suggest a new software package to be considered for distribution.
Adobe Acrobat Sign allows groups to create electronic documents and then collect e-signatures on the document(s). The platform keeps track of who signs and when, so it is best suited for legal documents that require this informati
USNH uses Jamf Pro, an IT and asset management system, to manage all of its institutionally-purchased Apple computers and iPad fleet.
The Business Applications Support service provides assistance and support for business applications utilized within USNH.
Request IT changes, post informational events to the change calendar, and find answers to change related questions.
The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.
Tableau data visualization software helps you connect to data and use it to create interactive, sharable dashboards.
The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, and analysis and research.
For submitting issue, report and enhancement requests to Enterprise Advancement IT related to Trax, iModules, Tableau, WebI and other EAIT supported systems.
Application hosting of various Enterprise Applications in support of the USNH business, student, and faculty community.
****FOR ET&S USE ONLY****
Use this form to request assistance from the ET&S Business Services team
File Transfer Services (FTS) provides the transfer of enterprise production data to and from known vendors or USNH departments. Incoming data is processed into the Enterprise Systems and outgoing data is processed by vendors or administrative offices at USNH.
InfoBurst is a business intelligence tool used to schedule and deliver reports from BusinessObjects (WebIntelligence) to destinations like SharePoint where users access and consume reports and data. For help with your existing InfoBurst account, please click the green “Request Support” button to the right.
IT Service Management (ITSM) is comprised of processes and tools that support consistent delivery of IT services to the USNH community.
This service focuses on production job scheduling and monitoring, mainly through AppMan, and supports Enterprise Technology & Services (ET&S) and administrative departments.
The M365 Power Platform, SharePoint, Teams Administration & Development service offers specialized assistance for Power Platform (Power Automate & Power Apps), SharePoint and Teams development/administration within the university environment. For general assistance with creating sites, sharing content, syncing files, or other common activities, please visit our on-demand M365 Learning sites or contact USNH IT Client Services.
Microsoft Office 365 (O365, M365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.
TeamDynamix Application Administration provides access, training, and configuration for the TeamDynamix Application.
Customers should use this form to report bugs, request new features, or ask questions to UNHCEMS
The User Content Repository provides a content repository for files related to administrative offices’ mission critical business processes.
Desktop virtualization is software technology that separates the desktop environment and associated application software from the physical client device that is used to access it.
WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.
Configuration Manager is a management tool that allows you to focus on your work rather than on keeping your computer up to date and virus free.
The windows imaging service allows desktop technicians to set up machines for faculty and staff with a standard Windows Operating System and various software packages.
Workday provides a catalog of standard and custom reports that the Center for DATA team helps support. Workday reporting supports all HCM, HR, and Finance for all of USNH, UNH, KSC, and PSU.