As you prepare to send an email message in Outlook, you may see a warning that "The following recipient is outside your organization".

This warning helps to prevent accidental sharing of sensitive information and encourages a quick review of your message and recipient email address(es) before hitting Send. In August 2024, ET&S enabled the External Recipient MailTip feature in Outlook for enhanced security and visibility of external mail recipients.

This article provides links to instructions for setting up email on your Mobile devices (Android and iOS), on laptop or desktop computers (Windows and MacOS), as well as accessing your campus email via web browser. Outlook on the Web or the Microsoft Outlook App are the supported applications for campus email on all devices.

This article provides answers to frequently asked questions about your USNH Outlook email account and associated email addresses.

This article details the information you need to request an update to your campus email address or alias.

This article explains how to access your USNH Email account and other Microsoft 365 (M365) apps through a web browser.

The article provides instructions on how to add a shared mailbox to your Outlook navigation bar in the desktop application for both the Windows and Mac operating systems.

This article provides instructions on how to add and removed a shared mailbox to your Outlook mobile application.

This article covers general recommendations for email signatures with steps for how to add a signature in Outlook (Windows, Mac OS, Web), for faculty, staff, or students.

This article provides instructions on how to add your USNH email account to Outlook app on an Android mobile device.

This article describes how to add your USNH email account to either the Outlook app or the built-in iOS Mail app on an iOS mobile device.

The Outlook Desktop App is a Microsoft email client. Users can sign in using their USNH email. This article provides step-by-step instructions for setting up your account in the Outlook Desktop App on both Windows and MacOS.

The purpose of this article is to show you how to add internal and external members to an M365 Group that you own. This is for people who are owners of M365 groups that they have created themselves or have created via ticket with the ET&S Email Admins.

When viewing the Global Address List (GAL0 from your Outlook App, you can adjust the column's width to show more, less, or none of that column. You can also adjust the window size to make it smaller or larger.

This article describes how to apply a sensitivity label to the email messages that you compose in the Web or Desktop versions of Outlook Office 365.

This article provides instruction on how to change the default address list used by Outlook.

This article provides information on avoiding composing email messages that appear as spam, best practices for composing email messages, and email etiquette.

This article explains how to create a contact list for email distribution in the Outlook Web App. To use the contact list when composing an email, enter the name of the contact list in the To field.

This article provides instructions on how to create a signature that is automatically applied to Outlook email messages.

This article provides instructions on how to set an automatic (out of office) reply in the Outlook desktop application for both the Windows and Mac operating systems.

This article provides instructions on how to set an automatic (out of office) reply in the Outlook on the web.

This article provides information on how to create and delete an M365 Group in Outlook on the Web and contains several links on how to best use your group for collaborating.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.

This article describes how to create and manage email rules (filters) to automatically process your incoming email messages in Outlook on the Web.

This article provides directions on how to create a new folder, how to create subfolders, and how to arrange folders in the Outlook Web App.

This article provides instructions on how to download the Offline Global Address List to your computer to use when disconnected from the Exchange server.

Learn keyboard shortcuts, printing to PDF, sending links, cleaning up your inbox, and setting profile pictures in Outlook for both Windows and Apple MacOS.

This article provides instructions on how to add a shared mailbox to your Outlook navigation bar. It includes information on sending an email from a shared mailbox, replying to an incoming email message from the shared mailbox, and using the shared mailbox calendar.

Each user within the USNH umbrella has a unique Username that is used across many applications.  This article will walk the reader through finding someone's Username using the Microsoft Global Address List (GAL) in the Outlook Desktop App on Windows (not available on the web or in the Mac desktop app as of Jan. 2023).

This article explains how to forward your USNH email messages to another email account using the Outlook Web App. Applies to USNH Students only.

This article explains how to manage delegate access in Microsoft 365 Outlook on the Web and the Outlook Desktop App for Windows and MacOS users.

This article explains how to access, create, and manage the email distribution groups that you belong to and the groups that you own.

This article provides some information to help you manage your emails in the integrated Microsoft environment

This article details how to toggle the Focus Inbox on Outlook Desktop App for both Windows and MacOS users.

This article details how to turn the focused inbox on or off and how to manage messages in the focused inbox in Microsoft Outlook on the Web.

Instructions for how to get and manage an Office Add-in for Outlook Desktop App

This article describes how to copy or move outlook items from one folder to another.

This article provides instructions to open an email message labelled Restricted - Encrypted.

This article details how to organize emails by conversation or messages for Microsoft Outlook on the Web and Microsoft Outlook Desktop App for both Windows and MacOS users.

This article details how to add a new outlook profile in the Outlook Desktop app for Windows.

This article provides descriptions of the icons used to identify contact type in the Global Address List (GAL) in the Outlook for Windows desktop app.

If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook.

Recover deleted items in Outlook on the Web (Exchange Online)

This article details the process of removing a saved address from the To: field in Microsoft Outlook on the Web and Outlook Desktop Apps for both Windows and MacOS.

This article explains how to update your Mac Desktop Outlook App for the USNH unified M365 environment. There are two parts to the process, the first is removing your old campus-based account, and the second is adding your account to the M365 environment.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

This article provides information comparing shared mailboxes and distribution groups, including a link to the request form where you can request a shared mailbox or distribution group.

This article provides instructions on how to make a request to have changes made to your campus directory information. This information appears in the Outlook Global Address List (GAL), Teams, Canvas, and other locations throughout USNH. This article applies to employees at any of the USNH campuses.

This article describes how to send as a Proxy Address in Microsoft 365.

Show the From and BCC Fields in Outlook Desktop App so that you can send as another email alias.

This article explains how to set your default email response in the Outlook Web App to reply only to the sender of the original email (Reply), or to everyone listed in the To and Cc fields (Reply all). Your selected default setting appears on the top of the drop-down response menu in the email message window.

You can permit a person to access your email folder in your Outlook on the Web. This article details how to share an email folder in Outlook on the Web.

This article contains a links leading to Outlook support pages, training, and documentation from Microsoft.

The IMCEAEX error will arise when trying to send emails to a user who is no longer listed in the global address list of USNH. This article details the troubleshooting steps for addressing the IMCEAEX error within the Outlook Desktop App for Windows.

This article provides some common fixes for Outlook Desktop App for both Windows and Mac users.

This article describes steps to try if your conditional formatting rules in the Microsoft Outlook Desktop App for Windows suddenly stop working.

This article details the troubleshooting steps to use if any features are unexpectedly grayed out in the Outlook Desktop App for MacOS.

This article provides information about how to solve the problem of no new emails coming in after your email account was compromised and recovered.

In order to turn off an online or personal archive, you will want to move your data back to your inbox. This article details how to stop the automatic email archiving.

If your Outlook is behaving oddly, turning Cached Exchange Mode off and then back on can sometimes fix the problem. This article details how to turn off Cached Exchange Mode in the Microsoft Outlook Desktop App for Windows as a way to clear the Outlook cache.

Information about the warning bar at the top of external email coming into USNH mailboxes - "CAUTION: This email originated from outside of the University System. Do not click links or open attachments unless you recognize the sender and know the content is safe."

This article provides information on the features and benefits of MyAnalytics.

This article details how to import, export, or open an Outlook Data File (.pst file).

This article provides instructions on how to access and use the Global Address List (GAL) to add recipients to email messages.

The Report Message add-in works with the Outlook app to allow you to report suspicious messages or phishing emails to Microsoft and USNH Cybersecurity. You can also manage how your M365 outlook email account treats these messages. This article details how to report a message and how to change your Report Message add-in options.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

This article provides a generic email signature template for use by UNH faculty, staff, or students when adding their email signature in Outlook.

These instructions are provided to help assist users with updating desktop based Apple Mail and Calendar Applications for the USNH Unified M365 environment. There are two parts, 1) removing the old campus based account, and 2) adding the account for the Unified environment.

We recommend you use the Microsoft Outlook Desktop App for MacOS or Microsoft Outlook on the Web to access your USNH email rather than Mac Mail.
This article details how to connect your USNH email account to Mac Mail and how to update your email address display for MacOS users.