Articles (21)

Pinned Article MFA: Installing the Microsoft Authenticator App

This article provides instructions for how to download and install the Microsoft Authenticator app on your preferred mobile device.

Pinned Article MFA: Setting up the Microsoft Authenticator App for M365

This article walks you through the process for setting up Multi-factor Authentication (MFA) for your M365 account and any services covered by Single Sign-On (SSO).

Pinned Article MFA: Setting up the Microsoft Authenticator App using Mobile Phone/Device only

This article explains how to set up the Microsoft Authenticator App for multi-factor authentication (MFA) for M365 using only your mobile phone or mobile device.  Use these instructions if you want to add the Authenticator mobile app but do not have access to a computer.

Pinned Article MyAccount: Managing Account Verification Methods

This article explains how to add and manage password recovery and MFA verification methods.  We recommend you have AT LEAST the Microsoft Authenticator App (for MFA), a cell phone (for MFA and password recovery), and a personal email address (for password recovery).  Use this process to keep your account verification methods up-to-date as you change devices, phone numbers, email addresses, etc. and to help ensure you are able to access your accounts when you need them.

Accounts: Preparing Before You Travel Abroad

Students, faculty, and staff may all have the opportunity to travel abroad from their usual locations.  This article provides steps to take before travelling to be sure to maintain access to important resources such as Outlook email, myCourses (Canvas), OneDrive, WebCat, Banner Self-Service, WISE, etc.

MFA: Adding Backup Multi-Factor Authentication (MFA) Methods

This article provides instructions for adding backup Multi-factor Authentication (MFA) methods for your M365 account.  See "Setting up Multi-Factor Authentication (MFA) for M365" - https://td.unh.edu/TDClient/60/Portal/KB/Articl... - if you need to set up MFA for M365 for the first time.

MFA: Adding Sign-in Method - Passkey in Microsoft Authenticator on Mobile Device

This article explains how to set up a "Passkey in Microsoft Authenticator" as a multi-factor authentication (MFA) sign-in method for your USNH account on your Android or iOS mobile device. A passkey lets you sign in without a password by verifying yourself with your device's biometric authentication (such as Face ID or a fingerprint) or device PIN/passcode.

MFA: Adding Sign-in Method - Windows Hello on Personal Computer

This article walks you through adding a passkey to your University System of New Hampshire (USNH) account using Windows Hello. A Windows Hello passkey is stored on your device and lets you sign in using your PIN, fingerprint, or face recognition.

MFA: Changing phones or phone numbers

This article explains how to update your MFA verification methods if you are changing phone numbers or replacing your phone or mobile device that you use for MFA.

MFA: Choosing your MFA Methods

USNH supports several ways to securely sign in to your USNH Account using MFA. The best option for you may depend on the devices you use and how you prefer to sign in. This article outlines the options for various devices.

MFA: Fall 2026 Changes FAQ

This article covers changes to account Single Sign-On (SSO) logins and Multi-Factor Authentication (MFA) verification methods effective as of Fall 2026.

MFA: Hardware Security Key Purchasing Guide (YubiKey, Kensington)

This article provides basic recommendations for USNH approved Hardware Security Keys (FIDO2) such as YubiKey 5 or Kensington's VeriMark NFC+. This article is intended for USNH students, faculty, and staff and describes the USNH recommended multi-factor authentication (MFA) hardware security keys.

MFA: Multi-factor Authentication and USNH Systems

This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure USNH Systems. This is meant for all USNH students, staff, and faculty.

MFA: Options without a Smartphone

This article provides multi-factor authentication (MFA) options available if you do not have a smartphone, if your phone does not meet the minimum requirements for the Microsoft Authenticator app, or if you prefer not to use your phone for MFA. This article explains each option, from most secure to less secure, so you can pick what works best for you.

MFA: Setting up Authenticator App on a new phone

This article provides instructions for setting up Multi-factor Authentication (MFA) for your M365 account on a new or different phone or mobile device.  This article is for use when replacing a phone (or mobile device) that was already set up with both the Microsoft Authenticator app PLUS at least on backup method for MFA verification.

MFA: Setting up Passkeys for Microsoft Authentication

This article explains several different ways to save Passkeys for logging into resources at USNH. Passkeys are safer and more secure than passwords, and often easier to use as well! A passkey lets you sign in without typing your password each time. It uses your device's built-in security, such as Face ID, fingerprint, screen lock, or device PIN. This article applies to all USNH account holders.

MFA: Setting up YubiKey for Microsoft Authentication

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.

MFA: Using Authenticator App without Cell Service

This article provides instructions for how to use a one-time password code through the Microsoft Authenticator app when you have a weak or no signal to your cell phone or cannot receive notifications.  These instructions only apply if you have already installed the Microsoft Authenticator app and added it as a security method for your M365 Account. See https://td.unh.edu/TDClient/60/Portal/KB/Articl... for instructions if needed.

MFA: Using Passwordless Sign In through Microsoft Authenticator

This article explains how to set up and use passwordless sign in through the Microsoft Authenticator app.

Windows Hello: Configuring Windows Hello for Business on Managed Windows Computers

Windows Hello is a multi-factor authentication option for domain-joined workstations using Microsoft Windows 10 and 11. It enables a strong and secure authentication method that turns the user’s PC into one of their log-in factors, binding a device-specific login to the user’s local account. Windows Hello for Business is enabled for individual-use USNH-managed Windows computers.

Windows Hello: Frequently Asked Questions (FAQ)

Windows Hello is a multi-factor authentication option for domain-joined workstations using Microsoft Windows 10 and 11. It enables a strong and secure authentication method that turns the user’s PC into one of their log-in factors, binding a device-specific login to the user’s local account. Windows Hello is enabled for individual-use USNH-managed Windows computers.