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Help, Support, & Training
Services include technology support contacts.
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IT Help
Request IT support via Phone, In Person, or a general webform.
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Services (11)
Application Portal
The University provides an automated software update and installation service for all computers running Microsoft Windows which is managed by Intune.
If you need to install an application that is not in the Company Portal, complete this form to suggest a new software package to be considered
Client Support Tools
Tools for providing first and second level support to clients and users. Tools include CRS and BeyondTrust.
Desktop Endpoint Inventory Form
This form is for requesting additions or updates to the IT Hardware Asset Inventory application. This is where you request to add assets, models or vendors that are not yet included in the application.
Electronic Equipment Disposal (SEED)
The USNH ET&S Safe Electronic Equipment Disposal (SEED) program provides for the disposal of USNH-owned surplus electronic equipment.
Endpoint Replacement
For endpoint replacements
Enterprise Encryption Services
UNH offers IT managed enterprise encryption solution for the following operating systems: Microsoft Windows, Mac OS, and Linux. There is no cost to encrypt computers for UNH/USNH employees.
KSC Computer Equipment & Phone Moves
Changing offices may require that computer systems, peripherals and telephone jacks/numbers be relocated or activated.
KSC Loaners & Equipment Requests
Media equipment is available for circulation and may be used without charge by the faculty, staff and students of Keene State College for academic purposes.
The Help Desk at Keene State has an inventory of laptops available for faculty, staff, and students to be used for academic purposes or special events. Employee loans are intended to be short-term. Student loans can be up to one academic year, with renewal as needed. Your request is dependent on availability of a laptop and a Help Desk staff member will confirm your reservation.
New Employee Set-Up (Keene State/KSC)
For new Keene State College employee user accounts and access to the network and campus network drives.
Plymouth State Equipment Depot
The EQ is a service that allows PSU students, staff, and faculty to borrow laptops, media production equipment, and more.
Endpoint Security Remediation
Client endpoint health and compliance
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