TDx ITSM

Articles (8)

TDx AMS: Approval Workflow - Technician FAQs

TDx AMS: Making an Approval Decision in TDx Client Portal

This article covers the steps required for you to make an approval decision on an account request that you received in an email notification from the Account Management System (AMS).

TDx ITSM: Desktops

TDx ITSM: First Level Support Training

TDx ITSM: Frequently Asked Questions (FAQs)

TDx ITSM: Service Level Agreements (SLAs)

An explanation of Service Level Agreements (SLAs) in TeamDynamix's IT Service Management (TDx ITSM) segment.

TeamDynamix: Adding Financial Information for a Faculty Supplemental Pay Request

This article details how to add financial information to a Faculty Supplemental Pay Request and the how to configure a UNH Provost Desktop.

TeamDynamix: Finding Inactive Projects to Activate

How to find and activate Inactive Projects in TeamDynamix.